Janice Sheridan

Creative and driven professional with background in customer service and communication, demonstrating abilities in client relationship management and attention to detail. Skilled in providing personalised care and maintaining professional environment, ensuring client satisfaction and comfort. Ready to make positive impact in role.

Ambitious with 20 years of experience providing high-quality customer service and treatments. Provides continued levels of customer satisfaction through exceptional communication, faultless services and personalised treatments. Confident building positive rapport with diverse range of clients.

Beauty therapist - Cocolane spa - Armagh

(2015-05 - 2024-12)

• Retained clients through exceptional work ethic, individualised beauty care plans and positive attitude.
• Offered thorough, knowledgeable advice and service throughout [Type] treatments and procedures.
• Carried out day-to-day tasks with enthusiasm, enhancing salon environments with continued positivity.
• Maintained clean, tidy and sanitised workstations for minimised staff and customer risk.
• Implemented hygienic practices to maintain a clean treatment space.

Beauty therapist - Oasis beauty clinic - Portadown

(2005-05 - 2015-05)

As previous employment

Waitress/barrista - Annie's cafe - Armagh

(1999-03 - 2005-05)

• Ensured smooth restaurant operation by effectively managing reservations system.
• Delivered checks, collected cash or credit card payments and provided receipt to customers.
• Greeted and escorted guests to tables.
• Maintained excellent level of service in busy and demanding restaurant environment.
• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
• Ensured compliance with health regulations through effective cleaning practices in the dining area.
• Assisted kitchen staff with food prep, dishwashing and plating food.
• Collaborated with kitchen staff to ensure order accuracy.

NVQ Level 2 - Beauty therapy - Armagh tech

GCSEs - Keady high school