Jamie Armstrong

Motivated and dependable professional with proven experience in customer service, team training and sports coaching. Recognised for delivering outstanding customer service, training new colleagues, and maintaining high standards in fast-paced environments. A strong communicator with a positive attitude, excellent work ethic and a commitment to giving 100% in every role.

Sports Coach at Kinetic Kids (2026-03 – Present)

• Deliver engaging sports sessions for primary school children.
• Adapt activities to suit different abilities and encourage teamwork and confidence.
• Create a safe, inclusive and enjoyable learning environment.

Crew Trainer at McDonald's, Princes Road (2022-07 – 2025-10)

• Delivered excellent customer service in-store and drive-thru.
• Promoted to Crew Trainer within one year.
• Trained and supported new employees.
• Maintained food safety and hygiene standards.
• Recognised through Employee of the Month and Shift awards.

Labourer at Assisting Friends & Relatives (Builders & Plumbers)

Gained hands-on labouring experience by assisting friends and relatives who work as builders and plumbers. Responsibilities included loading and unloading materials, heavy lifting, preparing work areas, keeping sites clean and tidy, fetching and organising tools, mixing materials, clearing waste, and helping ensure tradespeople had everything needed to complete jobs safely and efficiently.

Travel – Australia (2025-10 – 2026-02)

Travelled independently, developing confidence, resilience, adaptability and cultural awareness.

GCSEs

BTEC Level 2 in Business Studies

BTEC Level 2 in Sports Coaching

BTEC Level 3 in Sports Coaching