Jaroslaw Poterucha

Dynamic and results-driven Senior Key Account Manager with 10+ years' experience leading key client relationships, optimizing end-to-end supply chain operations, and driving profitable growth in the cosmetic gifting and manufacturing sector. Excel at building unbreakable client partnerships (100% retention), orchestrating complex production and logistics, controlling budgets, and delivering OTIF excellence on multi-million-pound accounts. Proven ability to lead cross-functional teams, resolve escalated issues, optimise purchasing and stock flow, and continuously improve processes to boost revenue and operational efficiency.

Forward-thinking leader ready to deliver strategic impact in a senior account management or supply chain leadership role.

Senior Key Account Manager at Kinaxia (2015-05 – 2025-11)

• Led key account portfolio with exceptional relationship management, securing 100% client retention through proactive support and trusted advisory.
• Directed full customer production lifecycle — feasibility testing, safety compliance, stock coordination, and on-time delivery of samples and finished goods.
• Orchestrated seamless collaboration between warehousing, production, logistics, and manufacturing teams to eliminate disruptions and ensure on-schedule launches.
• Spearheaded optimised purchasing of consumables and raw materials, consistently delivering spends below budget while maintaining uninterrupted production flow.
• Drove involvement in larger, high-revenue projects (exceeding £1 million), enhancing customer reporting with robust OTIF KPIs and strengthening overall account profitability.
• Managed stock within strict min/max levels to balance service excellence and financial efficiency.
• Provided senior-level escalated system and operational support across account handlers, sales, warehousing, distribution, and manufacturing divisions.
• Collaborated with senior management to review and optimise procedures, policies, and performance metrics.

B2B Sales Consultant at GLOWING GLOBAL (2014-06 – 2014-11)

• Independently managed B2B client consultations and negotiations to drive sales volume and promote strategic opportunities.

IT Technician in Information Technology – Stevenson College, Edinburgh

Introduction to Music Production in Music Production – Berklee College of Music

Polish Matura in Maths, Polish, English – C.K. Norwid High School, Poland