Jaskaran Bhatti

University of Portsmouth

CREW MEMBER

BURGER KING — Havant, Hampshire

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Skills

• Team player
• Staff training
• Computer skills
• Strategic Planning
• Outstanding customer service
• Keen problem solver
• Leadership
• Communication skills
• Customer relationship building

Sept 2024 - current

Kept customer and food preparation areas clean and well-organized.

Completed side tasks by restocking condiments and cleaning refrigerators.

• Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
• Cleaned food preparation areas, cooking surfaces and utensils.
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Followed company safety standards for food quality and sanitation procedures. Completed opening, closing and shift change tasks by following company guidelines.

• Recorded customer orders and communicated clearly to confirm each order.
• Quickly and efficiently processed payments and made accurate change
• Worked with teammates and openly invited coaching from management team.
• Answered customer questions about food preparation, responding to ingredient and allergen concerns.

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• Mastered point-of-service computer system for automated order taking.

ASSISTANT MANAGER

GRILLSHACK — Havant

• Assisted customers
• Preparing orders

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Trained staff on best practices to achieve optimal productivity

Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.

Maintained consistent quality

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• Maintained store appearance including shelving organisation, store layout and visual merchandise planning

High accuracy when preparing identical dishes every day, Completed opening and closing procedures multiple times per week, completing reporting and security tasks,

TYRE TECHNICIAN

LOVELY AUTOS — Punjab

Feb 2022 - May 2023

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• Identified punctures to prevent moisture from entering tyres.
• Followed experienced team members to learn basic and advanced job skills.
• Wiped down and sanitised work spaces and frequently touched surfaces.

Maintained tidy workstation to support cleanliness and quality standards

Removed tyres and components for thorough fault-finding suggesting best-possible customer resolution

BA IN BUSINESS AND MANAGEMENT CANDIDATE

Expected graduation Sept 2026 | UNIVERSITY OF PORTSMOUTH