Jasmina Haque

Passionate about customer service, I bring a friendly and positive approach to a retail environment. My experience as a barista has helped me develop strong communication, teamwork, and customer-service skills while working in a fast-paced setting. I have also gained hands-on experience selling items at car boot sales, where I developed confidence in speaking with customers, answering questions, and handling sales.

I am eager to bring these skills into a sales role, learn more about retail, and contribute to a welcoming and enjoyable shopping experience for customers.

Seller - Car Boot Sale

(2026-07)

• Displayed and organised a variety of items in an accessible way to encourage customers to browse and make purchases
• Communicated confidently with customers, answered questions about items, and provided helpful information to support their purchasing decisions
• Handled cash transactions accurately and ensured payments were collected correctly for items sold
• Kept track of items throughout the day, staying organised while managing multiple customer enquiries and sales
• Set up, managed, and packed away the stall efficiently while maintaining an organised and presentable selling area

Barista - Almari Cafe (Well Grounded work placement)

(2025-07 - 2025-08)

• Made a variety of high-quality coffee drinks using the Victoria Arduino machine and matcha drinks, always considering customer preferences and dietary needs
• Operated the till efficiently, handled cash and card transactions, and greeted every customer to create a welcoming atmosphere
• Maintained high standards of hygiene and cleanliness across all areas, including workstations, equipment, and the customer seating area
• Adapted quickly to high-pressure environments during peak hours, prioritizing tasks and staying focused to deliver prompt service
• Delivered orders to tables with a friendly attitude, engaging with customers to ensure satisfaction
• Worked collaboratively with a diverse team to stay organized, support each other during busy times, and maintain a positive atmosphere

Level 2 Customer Service

Level 2 Food Safety and Hygiene

GCSE: 9-6 (including English Language and Mathematics)