Jasmine Milburn

A highly motivated and adaptable individual with strong communication, teamwork, and problem-solving skills. Through experiences with On Edge Magazine, Boots and Flair Events, developed a keen ability to collaborate effectively in fast-paced environments, build positive relationships, and handle challenges with confidence. Leadership role as president of university dance team has enhanced organizational and interpersonal skills, while volunteer work in Borneo demonstrated empathy, resilience, and commitment to making a positive impact.

Passionate about contributing to dynamic teams and creating strong, supportive connections.

Journalism and Media Intern at On Edge Magazine (2024-10 – 2025-05)

• Created social media posts for the Instagram improve engagement and help promote the magazine
• Wrote various articles reviewing many events and creative talks for the digital website
• Collaborated as part of 5-person team to boost the magazine's readership and overall engagement with the social media platforms

Customer Advisor at Boots Newcastle Upon Tyne – Eldon Square (2025-09 – 2026-01)

• Offering personalised advice and assistance to customers, ensuring their needs are met efficiently and effectively
• Maintaining deep product knowledge across all ranges in store
• Handling transactions accurately and efficiently using POS systems
• Managing stock levels, restocking shelves and ensuring displays are clean and tidy

Concert/Festival Bar Staff at Flair Events and HAP Solutions (2023-06 – 2025-08)

• Delivered high level of customer service and ensured enquiries were handled efficiently
• Handled any issues or discrepancies efficiently and successfully in high pressure and fast-paced environment
• Increased sales by displaying stock in the best promotional way based on previous sales statistics

Barista/Waitress/FOH/BOH at The Allotment Coffee Shop (2021-05 – 2021-11)

• Crafted coffees and food with high attention to detail to ensure the customer satisfaction
• Delivered high level of customer service whilst taking orders, giving advice on the menu, taking payments and serving the food and drink
• Oversaw the whole shop floor making sure every table was served efficiently and to the best of my ability

Sales Assistant/Office Assistant at Tina's Dance Studio (2019-02 – 2020-02)

• Sold dancewear to young dancers at the studio, which included fitting them for the correct sized shoes and leotards as well as upselling any merchandise such as personalised dance bags and other accessories
• Took online orders for clothing we didn't have in stock and took cash and card payments
• High level of customer service required to find what the customer was specifically looking for as well as making sure everything was the closest fit possible to ensure comfortability while dancing

MA in International Relations, Conflict and Security – Northumbria University Newcastle (2025 – 2026)

BA (Hons) in Media and Journalism – Northumbria University Newcastle (2022 – 2025)

A-levels – Winstanley College, Wigan (2020 – 2022)

GCSE's – Standish Community High School, Wigan (2015 – 2020)