Jason Booth

Computer Science student at Ulster University with strong interest in IT support, troubleshooting, and enterprise technology. Experienced in fast-paced customer-facing environments requiring excellent communication, teamwork, and problem-solving skills. Proficient in Windows operating systems, C#, SQL, and Microsoft Office with solid knowledge of cloud computing and operating systems.

Currently preparing for CompTIA A+ certification to enhance IT support expertise. Seeking a Helpdesk or IT Support role to apply customer service excellence, technical problem-solving, and communication skills in an enterprise environment.

Cook - McDonald's - Omagh, Northern Ireland

(2024-05 - 2025-07)

• Delivered exceptional customer service in a fast-paced environment, ensuring customer needs were met promptly and professionally
• Worked effectively within a team during peak periods, collaborating with colleagues to streamline operations and enhance service efficiency
• Maintained consistent health and safety standards, identifying and resolving hazards while following established procedures under time pressure
• Communicated clearly and professionally with diverse customers and team members, adapting communication to suit different situations and needs

Crew Member - Top Nosh - Omagh, Northern Ireland

(2022-09 - 2023-09)

• Engaged with customers to understand their needs and preferences, providing personalised service that fostered loyalty and repeat business
• Developed strong communication skills through daily interactions with diverse customers and staff, effectively resolving inquiries
• Managed cash handling and register balancing with accuracy and integrity, ensuring all financial transactions were properly recorded

BSc (Hons) - Computer Science with Diploma in Professional Practice (DPP) - Ulster University, Magee Campus (2023-09 - 2027-06)

A-Levels and GCSEs - Omagh High School (2019-09 - 2023-06)