Jason Lee Patrick

Solutions Engineer with more than 20 years of experience delivering digital transformation, artificial intelligence, automation and business intelligence solutions across healthcare, public sector and commercial organisations. Specialising in designing, building and deploying AI-powered business solutions, I combine strong technical expertise with excellent stakeholder engagement to solve complex operational challenges. My experience spans AI implementation, intelligent automation, Microsoft 365, Power Platform, business applications, websites, digital marketing and enterprise reporting.

I have successfully led AI projects from initial discovery and proof of concept through to organisation-wide deployment, delivering measurable improvements in efficiency, productivity and user experience. My approach combines technical innovation with strong business understanding, ensuring solutions deliver genuine organisational value.

Solutions Engineer - Locala Solutions (Subsidiary of Locala)

(2025-12)

Deliver end-to-end AI and digital solutions from concept through to production deployment, combining solution architecture, AI-assisted development, intelligent automation and stakeholder engagement to solve complex business challenges.

• Designed, built and deployed seven production-ready AI-powered websites and business applications across healthcare and commercial organisations.
• Developed intelligent platforms including AI website auditing systems, web crawling technologies, workflow automation platforms and operational management applications.
• Delivered complete projects from stakeholder discovery, requirements gathering and solution scoping through design, development, testing, deployment and ongoing support.
• Designed and implemented intelligent automation using Microsoft Power Platform, Power Automate and API integrations, replacing manual processes with secure digital workflows.
• Administer and govern four Microsoft 365 environments including Exchange Online, SharePoint Online, Microsoft Teams, Entra ID, licensing, security, compliance and platform administration.
• Produce AI-assisted SEO strategies, digital marketing campaigns and content across multiple organisations to improve online visibility and customer engagement.
• Develop technical documentation, implementation plans, executive reports and solution designs for senior leadership and technical teams.
• Research and evaluate emerging AI technologies, ensuring solutions remain innovative, secure and aligned to business requirements.
• Build strong relationships with stakeholders, translating business requirements into practical, scalable technical solutions.

Solutions Consultant - Locala Health & Wellbeing

(2024-09 - 2025-12)

Delivered AI, automation and digital transformation initiatives across the organisation, working closely with clinicians, operational teams, executives and Information Governance.

• Led the research, evaluation and deployment of Ambient Voice Technology (AVT) including Heidi AI.
• Successfully piloted AI clinical documentation technologies before supporting wider organisational rollout.
• Designed and delivered Power Automate workflows replacing manual administrative processes.
• Built internal business applications using Microsoft Power Platform.
• Automated numerous operational processes reducing administration and improving productivity.
• Produced technical reports, business cases and implementation plans supporting executive decision making.
• Worked closely with clinicians and managers to identify opportunities for AI adoption and service improvement.

Business Intelligence Consultant - Venn Group

(2023-08 - 2024-09)

Worked within Locala Health & Wellbeing delivering business intelligence, reporting and digital transformation initiatives.

• Managed and developed business intelligence reporting using Power BI.
• Led the investigation and evaluation of AI clinical note-taking technologies.
• Introduced Robotic Process Automation (RPA) using Microsoft technologies to automate repetitive administrative tasks.
• Produced executive dashboards and strategic reporting for senior leadership.
• Managed stakeholder relationships across operational services.
• Delivered data-driven insights supporting contract performance, service improvement and organisational strategy.
• Ensured compliance with GDPR, information governance and cyber security requirements.

Strategic Intelligence Manager - South Yorkshire Fire & Rescue

(2021-08 - 2023-07)

Led the organisation's Business Intelligence function, delivering self-service reporting, strategic intelligence, research and organisational performance management. Previous roles: Strategy Manager, Data Systems & Intelligence Manager, Senior Data, Research & Intelligence Analyst.

• Led the Power BI implementation across the organisation.
• Created the Business Intelligence team.
• Delivered strategic research programmes.
• Supported major operational initiatives including post-Grenfell risk management improvements.

Business Analyst - Mallinckrodt Chemicals PLC

(2015-01 - 2016-12)

Supported European pharmaceutical sales operations through business intelligence, pricing analysis, CRM development and executive reporting.

GCSEs - The Norton School, Stockton-on-Tees