Customer Sales Assistant at The Original Factory Shop (2024-09 – 2025-01)
- Requested and checked customer IDs at checkout for age-restricted products.
- Interacted and engaged with customers, providing guidance and expert advice to influence purchase decisions.
- Organised displays to promote inventory and encourage customer purchases.
- Collaborated with team members to meet daily sales targets.
- Helped to open and close the shop in an orderly fashion in the correct way, as asked by the company.
Front Of House Team Member at Center Parcs Longleat Forest (2025-02 – 2026-04)
- Deliver friendly, attentive customer service in a fast-paced hospitality environment
- Take food and drink orders accurately and communicate clearly with kitchen and bar staff
- Serve meals and beverages efficiently while maintaining high presentation standards
- Process cash and card payments using POS systems with accuracy and integrity
- Handle customer queries and complaints professionally to ensure a positive dining experience
- Maintain cleanliness and organisation of dining areas in line with health and safety standards
- Work collaboratively with team members to ensure smooth service during busy periods
- Assist with opening and closing duties, including table setup and restocking supplies
Team Member at All The Kit Limited (2026-05 – Present)
Completed work experience in May 2025 with All the Kit at a Music festival, helping with the stage changes, the front of house sound and controlling the lighting.
- Assisted in the setup, configuration, and breakdown of the stage, including risers, audio equipment, and cabling for live performances.
- Set up, tested, and operated professional audio systems, ensuring high-quality sound for artists and audiences.
- Managed backline equipment, including instruments, amplifiers, microphones, and stage gear, coordinating smooth changeovers between acts.
- Operated FOH mixing consoles during live performances, balancing sound levels and troubleshooting technical issues in real time.
- Conducted soundchecks and monitored audio throughout performances to maintain consistent sound quality.
- Collaborated with artists, stage managers, and technical crew to meet technical requirements and tight schedules.
- Ensured compliance with health and safety standards in a fast-paced festival environment.
