Jay Balonga

Analytical and detail-oriented Data Annotator Specialist with 3+ years of experience in data labeling, AI content evaluation, Reinforcement Learning from Human Feedback (RLHF), and LLM alignment. Combines strong linguistic intuition derived from an English Education background with rigorous data auditing skills to evaluate complex text, detect edge cases, and mitigate model bias. Proven track record maintaining a 98%+ quality rating across high-volume AI training and safety moderation projects.

Remote Data Specialist & Quality Evaluator at CrowdGen by Appen (2023-01 – Present)

• Execute complex, structured data workflows under strict parameters, evaluating LLM outputs for factual accuracy, safety, helpfulness, tone, and formatting compliance.
• Perform high-precision model output ranking (RLHF) and author concise, evidence-based justifications to fine-tune model alignment and reduce hallucinations.
• Consistently maintain a 98%+ accuracy score across demanding quality benchmarks without direct supervision.
• Identify complex edge cases, flag ambiguous guidelines, and collaborate asynchronously with platform leads to refine training benchmarks.

Social Media Labeler & Content Moderator at CrowdGen (2021-01 – 2023-12)

• Reviewed and annotated thousands of social media assets (text, image, media) adhering strictly to evolving content safety and policy frameworks.
• Detected and categorized toxic content, hate speech, misinformation, and copyright infringement with high consistency and cultural awareness.
• Conducted routine self-audits and peer cross-validation to maintain high data integrity under tight turnaround deadlines.

Audio Data Evaluator & Transcription Specialist at Remote Freelance (2020-01 – 2021-12)

• Transcribed, segmented, and annotated multi-speaker audio files to train Automatic Speech Recognition (ASR) and natural language models.
• Annotated dialectical nuances, phonetic speech variations, and timestamps with zero tolerance for transcription error.

Bachelor of Secondary Education in English