Jayam Verma

Senior Software Engineer with 5+ years of experience, including 2+ years building LLM applications, agentic AI systems, and production RAG pipelines. Expert in LangGraph/LangChain, MCP orchestration, and embedding-based retrieval. Delivered enterprise-grade AI agents at Cisco. Proven experience with LLM APIs (Anthropic, OpenAI, Azure OpenAI), prompt engineering, and evaluation workflows. OCI Generative AI Professional certified.

Software Engineer at Cisco Systems Inc. (2023-11 – Present)

• Architected enterprise AI agent using LangGraph multi-node workflows and LangChain with MCP orchestration for intelligent, stateful task automation.
• Built production-grade RAG pipelines with vector indexing and context-aware retrieval, applied to deduplication and metadata enrichment; evaluated using both rule-based and RAG-based evaluators.
• Integrated MCP servers for database automation and tool orchestration, enabling secure agent-to-tool handoffs with external APIs and internal data sources.
• Applied AI-assisted development practices (Claude, Copilot) and led cross-team collaboration on LLM-powered features; designed CI/CD pipelines (Jenkins → SAST → Spinnaker) with containerized deployments on OpenShift/Kubernetes.

Security Consulting Engineer at Cisco Systems Inc. (2020-08 – 2023-11)

• Developed scalable automation platform using Python, Django, MySQL, and Redis for Cisco ISE dot1x workflows; built internal MVP platforms for security products (ISE, ASA, Firepower).
• Improved operational efficiency through secure, scalable design patterns and reusable automation libraries across Cisco security environments.

B.Tech in Information Technology – Banasthali Vidyapith