Jeffrey Thompson

I am an organised and self motivated individual who both thrives working as part of team but who also works well on his own initiative. Reliable, flexible and hard working I have gained many practical skills and qualities across my working life. Fit, active, capable and always willing to step outside of my normal work role I very much enjoy the challenge of learning new skills.

During my twenty four years in the civil service and six years in the private sector I have taken great pride in contributing both indiviudally and as part of a team towards achieving numerous projects and company goals. Working with both large companies and the public directly has also allowed me to gain outstanding communication and customer service skills at all levels. I now look forward to continuing my career and personal development within a new, challenging and rewarding position.

Print finishing & deliveries - Quayline Digital - Chandlers Ford

(2014 - 2020)

Responsible for print finishing operations I would operate the relevant machinery, overseeing the finalising and completion of customer requirements to set deadlines. I would then either arrange for delivery or deliver to customers direct along with processing the required paperwork and payment.

• Safe operation and maintenance of machinery
• Assuring quality control, customer requirements and deadlines were met
• Taking orders and resolving customer service enquiries both face to face, online and via phone
• Relevant safety checks of company vehicle, route planning for multiple drops, completion of needed paper work and collection of payment.
• Consistent meeting of targets and deadlines
• Ensuring excellent communications and customer service were adhered too at all times
• A willingness to work extra hours to see customer jobs completed to deadline

Print Office Product Controller - Ordnance Survey

(2005 - 2010)

To meet very large customer print orders (tens of thousands) I was responsible for both the acquisition of and inventory management of over hundreds of thousands of pounds worth of different paper stocks a year. Liaising with multiple suppliers I would source both the best quote and those that could meet the customers required timeframe. I would then organise invoice payment, adminstration and any required logistics to completion.

In terms of people management I held responsibilty for arranging training regards health and safety, print finishing and lifting equipment, the finding of specialist engineers to fix and maintain equipment and lastly if required due to work load or staff absences sourcing (through staffing agencies) extra staff to assist in job completion.

• Ordering and inventory management
• Administration and logistics
• Sourcing and training of new and existing staff
• Health and safety and the sourcing of PPE
• Finding specialist engineers to fix and maintain equipment
• Keeping paper stock supplied consistently and at best possible across duration of role
• Maintaining & training the needed teams of people to meet large customer orders
• Keeping a zero incident record on health and safety
• Keeping a consistent supply of specialist engineers to allow for smooth machine operations