Jem Rowley

Supervisor

Talent

HertfordMember since 1 June 2026

Store operationsTill operationsVisual merchandisingEvent planningFood preparationHygiene standardsWaitingData organizationExcelLogistics

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Store operationsTill operationsVisual merchandisingEvent planningFood preparation

About

I am organized, efficient and motivated in the workplace and I am ideally looking for a permanent or long term role. I have experience communicating with customers as well as working as a team. I have years of experience working in retail, sales, and hospitality and I am used to working in fast-paced environments and learning new skills quickly and efficiently.

Experience

Supervisor at Claires Accessories (2023-08 – 2024-08)

I managed daily store operations such as keyholding, opening and closing, till operations and cashing up. I communicated and engaged with customers and providing them with good customer service. I was also responsible for organizing and managing stock and deliveries.

This includes labelling items as well as visual merchandising. I planned and organized children's birthday parties hosted at the store, providing the children with activities to do and making goodie bags for the end. I also helped plan and decorate the store for other seasonal and promotional events during the year.

Retail & Sales Assistant at Fat Face (2021-04 – 2021-12)

I helped customers by being friendly and efficient so that they can have a positive store experience. I supported fitting room and till operations and assisted with tasks such as merchandising, maintaining visual standards, and organizing delivery and promotions. I also met my targets when asking customers for their email at the till to give them an e receipt and to ask to sign them up to our website.

Hospitality at Limber & The Waiting Game agencies (2021-01 – 2025-12)

During time I had between my education at university I worked various agency shifts in Bristol. These hospitality shifts varied from: waiting, glass collecting, front of house and kitchen assistant roles. I experienced working in different environments and learning adapting to new teams and venues. Some events I have worked at include serving at weddings and sporting events such as Bristol Bears at Ashton Gate Stadium.

Kitchen assistant at The Rodney Hotel (2025-01 – Present)

Supported kitchen operations such as food preparation, maintaining hygiene standards and keeping the workspace organized. Also, making sure that coordination and communication is running smoothly especially when it can get busy with orders and events.

La fee Absinthe promotional events at BBH Spirits

I have worked and volunteered with La fee to help run and support various promotional events and parties. This included waiting and serving customers as well as organizational elements of the events. Some of these events include Bournemouth University summertime ball and The Urban Music Awards (UMAs).

events management work experience at Smyle

I helped support event planning processes through data organization, Excel use and researching suppliers. I organized and prepared stock for events in the warehouse. I gained a hands-on insight into logistics and operations required for the planning and organization of events.