Merchandiser/Rep - Deeset
(2025-06)
Involved in a variety of tasks including merchandising.
- Cosmetics
- Clip strips
- Greetings cards
- Building replenishment of display units
- Implementation of POS
- Promotional and Point of Sale Setup
- Set up promotional displays and signage to effectively communicate prices, discounts, and special offers
Merchandiser/Rep - eXPD8
(2025-03)
- Stick to the merchandising standards and guidelines, store policies and procedures and health and safety guidance
- Follow and implement planograms, where provided, to ensure consistency and compliance with merchandising standards
- Product Placement and Replenishment
- Arrange and organise products on shelves and displays to maximise visibility and appeal
- Promotional and Point of Sale Setup
- Set up promotional displays and signage to effectively communicate prices, discounts, and special offers
- Strong communication and relationship building
- Build and maintain good working relationships with instore colleagues, particularly department and store managers
- Provide accurate and timely feedback to our client account teams, via our feedback application, as the eyes and ears in the stores
Toy Merchandiser Champion (TMC) - eXPD8
(2024-06 - 2025-03)
Coach and train fellow merchandisers on merchandising principles and the correct processes and procedures to ensure we offer a high-quality service to our clients. Lead inducting and training new merchandisers working on The Entertainer concession within Tesco stores. Support the Regional Manager in identifying skills gaps and support the resulting upskilling initiatives.
- Compliance and Standards: Provide accurate and timely feedback to our client account teams as the eyes and ears in the stores
- Know and stick to the merchandising standards and guidelines, store policies and procedures and health and safety guidance
- Partnership Support: Build and maintain good working relationships with instore colleagues, particularly department and store managers, and local Entertainer Field Managers
- Provide quality feedback and category intelligence to the client account team
Reception/Reservations agent - Orsett hall hotel
(2022-10 - 2024-05)
Welcome guests, First point of contact for all guests. Provide a high level of customer service to guests, on the phone and via email. Daily administrative tasks such as filing, typing, copying and scanning. Ensure all reservations are guaranteed or deposits taken based on the T&Cs. Allocating guest bedrooms. Check in/out guests – 58 Room Hotel.
- Book room reservations through Reslinks
- Book restaurant reservations through Resdiary
- Book all Spa packages and Tribute nights
- Process gift vouchers
- Answer all calls
- Email enquires throughout the day
- Take payment through PDA machines
- Courtesy calls for all reservations
- First point of call of any enquires
- Keep effective key control for guest bedrooms and meeting rooms
- Action any non-arrivals
- Accepting and sorting correct mail/parcels
Delivery Staff - Royal Mail - Basildon
(2022-04 - 2022-10)
To be well organised, efficient and fast paced.
- Sorting letters in correct areas
- Organising parcels
- Priories each parcel
- Collections to be arranged
- Driving a van to each area for delivery
- PDA trained for each parcel and collection
- Vehicle Check
- Walk up to 10miles delivery post
Part time Supervisor - Pandora Southend/Brentwood Store
(2019-01 - 2022-04)
- Responsible to Open and Close the Store
- Trade Report completed for the end of each week
- Setting Individual Targets, KPIs to the team daily
- Driving the team with Sale Observations, GFE, and LUCK to achieve the store targets and support each Employee
- Assisting employees with development and coaching
- Cashing up each till, EOD Reports on SameSystem
- G4S pick up sign off
- Sending Returns back from Customer Returns
- Dealing with Customer Complaints in a timely manner
- Providing outstanding level of customer service at all times
- Window display, Visual Merchandise around the store
- Understanding our best sellers and making sure they are at eye level to show case them
- Change overs to Launch new Collections
- Replenishment around the store Ensuring all empty gaps are filled
- Delievery to be counted once arrived and located in the correct place on the shop floor
Part time Sales Assistant - Pandora Basildon Store
(2017-06 - 2019-01)
- Achieved KPIs on a regular basis
- Dailey Targets given
- Achieved Tops sales each week
- Window display, Visual Merchandise around the store
- Understanding our best sellers and making sure they are at eye level to show case them
- Superb Customer Service at all times, providing the best level for each Customers needs
- Change overs to Launch new Collections
- Replenishment around the store Ensuring all empty gaps are filled
- Delievery to be counted once arrived and located in the correct place on the shop floor
Part time night shift clothing visual merchandiser/customer assistant - Sainsburys
(2013-10 - 2017-05)
- Launches; setting up 25% all across the shop floor, Launching GOK and premium range by guidelines
- Visual merchandising; layout when flow change is required and when new stock arrives
- Tagging; Making sure items are tagged
- Replenish; Delivery, making sure it's sectionised and worked in a great standard for customer flow
- Sizing/tiding the shop floor through out. Making sure clothing is at its best for great sales
- Customer Service Assisant, to provide the highest service to assist customers at all time
Part – time midday assistant - Felmores Primary School
(2012-09 - 2014)
Fully police checked (CRB).
- Assist children at lunch and play times
- Safe environment at all times for each child
Sales assistant - men's department - Next, Mayflower Retail Park
(2009 - 2011)
Home manager - Next, Mayflower
(2006-11 - 2009-06)
- Rota, making sure staff are aware of shift patterns and change for sale rota
- Managing staff and hours on a daily basis
- Hitting daily sale targets, making sure all best sellers are at eye level
- Interest Free Credit Loans on the computer for customer
- Managing delivered stock at all times
- All stock security tagged and logged if not
- All stock is replenished on the shop, no gaps showing
- Customer Service Assistant, to provide the highest service to assist customers at all times
Clothing sales assistant - Tesco Pitsea
(2004-08 - 2006-01)
- Managing shoe department
- Breaking down deliveries in w/house
- Keeping shop floor clean and tidy at all times
- Managing fitting rooms
- Ensuring stock levels are constantly maintained
