Jemma Hooker

Health care support worker

Talent

GosportMember since September 25, 2026

Knowing limitations of job roleGood interpersonal skillsCommunicationTeam workingCompassionate careSafeguarding children e-learningDetermination to succeedGood IT skillsAble to work independentlyVenipunctureWound careCatheter careBlood Collection

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Knowing limitations of job roleGood interpersonal skillsCommunicationTeam workingCompassionate care

About

I am a kind caring individual who works well on my independently or as part of a team. I am always willing to go that extra mile whether it be for a fellow colleague, services user, or member of the public. I am continually looking to improve and expand on my knowledge and experience to enable me to learn new skills. I have an upto date Dbs on the update service.

Experience

University Placement - Elective Surgery at Spire Hospital (2026-01 – 2026-02)

University Placement - G2 at QA Hospital (2026-02 – 2026-03)

University Placement - Renal Day Unit at QA Hospital (2026-04 – 2026-06)

Continence Advisor at Southern Health (2024-03 – 2025-07)

Assessed and supported patients with bladder and bowel continence issues in line with clinical guidelines and individual care plans
Provided advice, education, and treatment plans to promote continence management and improve quality of life
Conducted patient assessments, monitored progress, and maintained accurate clinical records
Worked collaboratively with multidisciplinary teams, including GPs, nurses, and specialist services, to deliver patient-centered care
Advised patients and careers on continence products, lifestyle modifications, and pelvic floor exercises
Promoted dignity, safeguarding, and confidentiality while delivering compassionate care

General Practice Assistant at Fareham and Porchester PCN (2023-02 – 2023-07)

Supported GPs and clinical staff with administrative and patient care duties within a busy general practice setting and within the community.

Prepared and updated patient medical records, ensuring accuracy and confidentiality
Managed test results and clinical correspondence
Assisted with appointment coordination and responded to patient enquiries professionally
Maintained electronic health records and managed document scanning and filing systems
Monitored patients with long term health conditions

Health Care Support Worker at Portsmouth Bank (2022-11 – 2023-03)

Worked on a variety of different wards. Supporting patients with personal care, feeding manual handling whilst providing privacy and dignity throughout.

Dietetic Health Care Support Worker - Specialist Diabetes Team at Southern Health NHS Foundation Trust (2022-07 – 2022-12)

Working in partnership with the specialists dietitians, I liaise with many different health care professionals to book in patients to see the dietitians for various reasons.

Assist with group teachings and programs
Conducting routine community visits to obtain observations

Health Care Support Worker at Westlands Medical Centre (2021-07 – 2022-07)

My Job role within the Medical Centre consists of various tasks such as completing Patients notes using the computer system Emis. I am also competent in Phlebotomy, ECG and then discuss the results with the doctor who requested or is available, I am always interested in the next step if it's needed.

Undertaking general wound care, two-layer compression with Actico and Coban
Completing NHS Health checks and providing individuals with lifestyle advice
Completing Hypertension reviews
Urine analysis and sending them as MSU if required
Giving Immunizations and B12
Assisting with coil fits
Working within the Urgent care Clinic taking observations and history after consultation with Nurse practitioner or GP
Escalating situations to higher medical professionals whether that be doctors or practice nurses
Liaising with outside professionals
Undertaking general housekeeping duties involving re-stocking of doctors and treatment rooms

Health Care Support Worker at Lockswood Surgery (2021-01 – 2021-07)

Phlebotomy
Completing ECGs and discussing results with requesting doctor
General wound care, two-layer compression bandaging
Health checks and lifestyle advice
Blood pressure reviews
Urine analysis
Assisting with minor surgeries and coil fits
General housekeeping and stock checking
Ordering of dressings, specimens, and phlebotomy equipment
Escalating situations to the senior medical professional or practice manager if needed

Community Health Care Support Worker (Fareham 1 ICT) at Southern Health Foundation Trust (2016-01 – 2021-01)

Within this job role, I visited housebound patients within the community. Providing specialist wound care to ulcerated legs including paste and compression bandaging and other types of wound care.

Provide patients with Diabetic support, including capillary blood glucose levels monitoring, foot and wound checks and giving of prescribed insulin
Undertake Venipuncture and male and female Catheter care
Provide personal care on some occasions
Assist patients to mobilize safely within their homes
Work with other health professionals making referrals to the appropriate therapy services
Liaise with other members of the district nursing team to provide patient-centered care
Complete holistic assessments and overall monitoring of each patients' individual needs

Health Care Support Worker - PHC at Queen Alexandria Hospital (2016-01 – 2021-01)