Jen Jokr

I am hardworking, very reliable, and always punctual as well as enthusiastic and customer-focused, with strong communication and teamwork skills. I have a proven ability to handle difficult situations with patience and a positive attitude. I am quick to learn and adapt, always looking for ways to improve customer experiences.

Finally, I am eager to contribute to dynamic customer service environment with friendly and approachable manner – I believe I can and will turn myself into a real asset for the employer that takes me on.

Carer at Carrianne Care (care agency) (2022-05 – 2023-09)

Assisted residents with daily tasks like bathing, dressing, and eating. Also, helping them move around, take medication and engage in social activities. Included admin skills, team working and critical focus on personal and environmental safety.

Carer at Cedarwood House (residential care home) (2021-03 – 2022-01)

Helped residents with daily activities like bathing, dressing, and eating; and supported them with mobility, taking medication and engaging in social activities. Included admin skills, team working and critical focus on personal and environmental safety.

Customer Service at Morrisons (Hastings) (2020-09 – 2020-12)

Worked in various roles, including checkouts, shelf restocking, cleaning, handling complaints and providing customer service.

Front Of House at The Windmill Restaurant (2019-05 – 2020-09)

Helped customers with the menu, answered questions about food and drinks, took orders and conveyed them accurately to the kitchen and bar - then served the same to tables, checked in with customers to gauge satisfaction, deal with any complaints and finally, take payment.

Front Of House at Eatto Buffet Restaurant (2018-02 – 2019-05)

Helped customers with the menu, answered questions about food and drinks, took orders and conveyed them accurately to the kitchen and bar - then served tables, checked in with customers to gauge satisfaction, deal with any complaints and finally, take payment. Also dealt with reservations.

Level 3 Hairdressing Certificate in Hairdressing – East Sussex College, Eastbourne (2024 – 2025-06)

Level 2 Technical Hairdressing Certificate in Hairdressing – East Sussex College, Hastings (2023 – 2024)

Level 2 Diploma in Art & Design in Art & Design – University of the Arts, London (2016 – 2017)