Jenisha Baral

Data Analyst with structured training and hands-on portfolio experience across Excel, SQL, Python, Power BI and Tableau. Experienced in data cleaning and transformation, exploratory data analysis, statistical analysis, dashboard development, KPI reporting and data visualisation through practical end-to-end projects. Brings professional experience across healthcare administration, care and customer service, with strong attention to data accuracy, record keeping, documentation, confidentiality and process adherence.

Combines analytical training with practical experience in handling information accurately and communicating findings clearly.

Care Assistant at Sanctuary Care (2025-11 – Present)

• Maintained accurate records of incidents, concerns and care-related information using digital care management systems, supporting data accuracy and continuity of service.
• Handled confidential information with discretion and followed organisational procedures and regulatory requirements when documenting and escalating issues.
• Communicated clearly with colleagues, supervisors and external professionals, ensuring actions and follow-up information were recorded accurately.

Customer Colleague at Tesco (2024-09 – 2025-10)

• Processed customer, account, refund and transaction information accurately in a high-volume environment, maintaining attention to detail and adherence to procedures.
• Documented customer issues and escalations clearly, ensuring accurate information was available for follow-up and resolution.
• Prioritised multiple tasks and requests while maintaining accuracy, professionalism and timely completion of work.

Healthcare Administrator at Orchid Rehabilitation Centre (2021-05 – 2023-03)

• Maintained accurate administrative records and case files using spreadsheets and digital systems, supporting data quality, completeness and organised information management.
• Handled confidential patient information responsibly and coordinated information between patients, families and clinical staff.
• Tracked enquiries, concerns and follow-up actions and ensured relevant information was communicated to the appropriate staff for timely action.
• Worked with sensitive healthcare information while maintaining confidentiality and following organisational data protection procedures.

DATA ANALYTICS COURSE COMPLETION-2026

Course Provider: ITOL Learning