Jenna Hopkins

Qualified Pharmacy Dispenser with over 15 years of continuous experience managing accurate prescription fulfillment, Controlled Drugs (CD) compliance, high-volume inventory, and patient/customer communications across diverse community pharmacies and GP practices. A dependable, adaptable, and compassionate professional seeking a Veterinary Dispensary & Animal Care Assistant position. Combines unmatched expertise in pharmaceutical dispensing, stock control, and regulatory adherence with an eagerness to support clinical teams—from hands-on animal care, patient handling, and kennel hygiene to client reception and veterinary nursing assistance.

Locum Pharmacy Dispenser - Various Community Pharmacies & Healthcare Groups

(2011)

• Managed accurate and rapid dispensing of thousands of items weekly across high-volume dispensaries, upholding zero-error standards and strict GPhC guidelines.
• Oversaw Controlled Drugs (Schedule 2 & 3) registers, including daily reconciliation, dual-sign-off procedures, secure storage, and regulatory audits.
• Maintained dispensary stock levels, managed expiry rotations, handled wholesaler returns, and ensured continuous cold-chain integrity for temperature-sensitive medications.
• Delivered high-touch, empathetic customer service on the front counter—triaging patient concerns, advising on OTC products, and de-escalating anxious or distressed clients.
• Built immediate rapport with rotating pharmacist teams and counter staff, rapidly integrating into new workflows and standard operating procedures (SOPs).

Employed Medicines Counter Assistant/Pharmacy Dispenser - Boots Pharmacy - Surrey

(2008 - 2011)

• Processed, dispensed, and labeled NHS and private prescriptions with precision and adherence to dispensary SOPs.
• Coordinated blister pack / monitored dosage system (MDS) preparation for vulnerable patients requiring strict adherence regimes.
• Handled ordering, stock checks, and inventory forecasting, reducing waste through systematic stock rotation.
• Supported front-of-shop duties, processed point-of-sale transactions, and maintained clean, sterile preparation benches.

NVQ Level 2 in Dispensing Assistant qualification - NPA (2011)

Accuracy Checking for Dispensing Assistants - Buttercups Training Ltd (2017)

GCSEs / Standard Grades: 7 GCSEs Grade A*–C including English and Science - Eckington School (2002)

Level 3 - Aesthetics - Chichester Beauty & Training Academy (2021)

Full Vaccination Training - ECG (2022)