Jenna Sayers

I am a punctual and motivated individual who is able to work in a busy environment and produce high standards of work. I am an excellent team worker and am able to take instructions from all levels and build up good working relationships with all colleagues. I am flexible, reliable and possess excellent time keeping skills.

I am a hard working, honest individual and extremely empathetic with a good level of emotional intelligence. I am always willing to learn new skills. I am friendly, helpful and polite, have a good sense of humour.

I am able to work independently in busy environments and also within a team setting. I am outgoing and tactful, and able to listen effectively when solving problems.

Residential Childcare Worker - Keys Group-St Albans - St Albans

(2024-11)

I currently work in a childrens care home for young people in the care system. A day consists of waking the children up and helping/making them breakfast, taking the children to school and picking them up. Cleaning the home and completely paperwork.

Making dinner and taking children to clubs after school. Helping children to complete any school work and building trust and relationships with each child I care for. On the weekends we go out on activities and I try to provide them with the best home life possible.

I take so much care in helping with their development and helping them get the best out of their life's as I understand it is hard to be raised in care. I take so much pride in my work, I am punctual and organised in all I do. A crucial part of my job role is to safeguard children and to risk assess situations, each young persons I work with have very different experiences and have been exposed to trauma and neglect which to why we use a therapeutic approach and also why it is so important to safeguard them correctly.

Police Constable - Metropolitan Police-North West London - North West London

(2021-02)

I have worked for the police for 3 years and have developed and learnt a lot of skills for this job, the following being

• How to effectively communicate with people weather they are vulnerable, elderly, challenging or young.
• To build trusting relationships with individuals
• To be a good and active listener
• To work well under pressure
• To administer first aid
• To take and use initiative
• To find solutions quickly and effectively
• To be punctual
• To work well individually and as a team
• Worked closely with families and children
• Safeguarding both children and adults to prevent them from harm

AD HOC Children's Nanny - Private Household-West London - West London

(2020-05 - 2024-11)

I am an AD HOC nanny for a private household and have been for many years. They have three young children, two with high additional needs. The ages range from 10 months to 7 years old. I help this family as and when needed, this consists for helping the two older children with homework, after school clubs, weekend activities and confidence building.

I also help with cooking, cleaning and bed time routine. Since they have recently welcomed a new baby I have helped with baby sitting, help with weaning and supporting the partners in anyway I can for example picking the two older children up from school. The middle child has lots of medical needs so I also help with hospital appointments and offer the partners support both physical and emotionally.

This child suffers with allergies so I'm first aid trained and am always aware of foods and making sure everything I feed the children is suitable for all of them.

Care Worker - B&M Care-Welwyn Garden City - Welwyn Garden City

(2020-03 - 2020-08)

As well as working in domiciliary care I also worked in a care home which also taught me a lot, how to deal with people who are extremely ill and some who do not understand what is going on. This was very challenging however I now have a much better understanding of mental health and illness.

Care Worker - Destiny Healthcare Services Ltd-Welwyn Garden City - Welwyn Garden City

(2019-11 - 2020-03)

I worked in domiciliary care for a period of time and this was extremely rewarding that I could assist elderly people to be able to still live in their own homes, I learnt how to:

• use hoists and different machinery to move people from beds to chairs and to take showers.
• Change dressings
• Provided personal care
• Prepare appropriate meals for all different types of people
• Handling and Administrating medication
• Assist in shopping and day to day activities
• Domestic jobs around the house, cleaning, washing and more
• Made all my clients smile and laugh even the ones that thought they had lost all positivity
• Would assist with feeding people who struggled
• Learn and pick things up quickly
• Try my hardest to help people gain more confidence
• Work with clients to make them feel as independent as possible
• Do my best with every challenge I face

Waitress/Bar Staff - The Chieftain-Welwyn Garden City - Welwyn Garden City

(2017-01 - 2020-03)

Whilst working at the pub from a young age I gained experience in

• Customer service
• Handling money
• Health & Safety
• Dealing with difficult situations eg. Drunk people
• Around the busy periods I learnt how to manage the pressure of how busy it would get
• Worked well with my team to get the jobs completed

Shop Assistant - TOP SHOP Convenience Store-Welwyn Garden City, Hertfordshire - Welwyn Garden City, Hertfordshire

(2017-11 - 2019-07)

When working in Topshop, I developed skills such as:

• Handling money
• Opening and closing the store
• Good customer service
• Keeping the store clean and tidy
• Training to move to a supervisor role which consisted of learning how to do a float and cashing up at the end of the shift
• Collecting big deliveries
• Learning how to sell items

AS Level - Psychology - Oaklands College-St Albans, Hertfordshire (2018-09 - 2019-07)

AS Level - Film - Oaklands College-St Albans, Hertfordshire (2018-09 - 2019-07)

AS Level - Law - Oaklands College-St Albans, Hertfordshire (2018-09 - 2019-07)

Certificate of higher education - Media - Oaklands College-Welwyn Garden City, Hertfordshire (2017-09 - 2018-07)

GCSE - Music - Monks walk school-Welwyn Garden City, Hertfordshire (2012-09 - 2017-07)

GCSE - Science - Monks walk school-Welwyn Garden City, Hertfordshire (2012-09 - 2017-07)

GCSE - English - Monks walk school-Welwyn Garden City, Hertfordshire (2012-09 - 2017-07)

GCSE - Mathematics - Monks walk school-Welwyn Garden City, Hertfordshire (2012-09 - 2017-07)