Helpline advisor - Refuge, National domestic abuse helpline
(2025-03)
- Provide support to women, children, professionals and third parties around domestic abuse through multi-platforms.
- Supporting new starters and volunteers on the live chat platform.
- Identify safeguarding concerns and make referrals to relevant agencies
- Provide shadowing to new starters on the team to enhance their training.
- Maintain accurate records under GDPR.
Independent mental health advocate - Advent Advocacy ltd
(2024-09 - 2025-01)
- Provided specialized, confidential support and advice to individuals receiving inpatient treatment under section of the mental health act 1983.
- Help patients understand their legal rights.
- Voice the informed decisions of the patient around their medical treatment and represent them at ward rounds.
- Challenging decisions made for the best interest of the patient.
Mental health project Coordinator - Browns Community services, Berkshire - Berkshire
(2024-03 - 2024-08)
- Creating and delivering project reports and presentations to stakeholders/commissioners.
- Hold and manage a caseload of clients with higher complexity needs.
- Provide training to new staff
- Promotion of service to stakeholders/networking with other services.
- Line managing a team and carrying out monthly supervisions.
- Manning the out of hours service on a Rota system with management team.
Intensive mental health support worker - Browns Community services, East Berkshire - East Berkshire
(2023-03 - 2024-03)
- To hold and manage a high caseload of clients with complex and multiple needs who otherwise are unable to engage with services.
- Support clients to take the next steps in their recovery journey and to sustain engagement with services.
- Support clients through the criminal justice system.
- Support clients to sustain accommodation/housing.
- Developing productive professional relationships with stakeholders/partners to improve service outcomes and to provide holistic support to clients.
- Meeting contract targets leading to the successful renewal and expansion of the contract.
- Team leading on the project to assign cases to appropriate staff members and completing monthly and quarterly reports.
Forensic Mental health support worker - Pioneering independence, Truro - Truro
(2022-04 - 2023-01)
- Medication management.
- Money tracking/habits.
- Developing independent living skills.
- Accessing work and training opportunities.
- Preparing meals.
- Maintaining physical and mental Health and Wellbeing.
- Promoting community participation.
Charity fundraiser - Wesser, Coventry - Coventry
(2022-01 - 2022-04)
- Speak to members of the public on a door to door basis.
- Recruit long term donors to support lifesaving services and projects for charity partners.
- Be part of an ethical, diverse and talented team of fundraisers.
Mental health student nurse apprentice - Cornwall partnership foundation trust, Truro - Truro
(2020-09 - 2021-12)
Completed my 1st year
- Nursing placements including: Acute hospital ward, Community mental health team, Research team as well as specialty days i sought with child and adolescents mental health teams.
Flexible wellbeing worker - Valued Lives, Redruth - Redruth
(2018-04 - 2020-08)
- Carrying out person centered planning in the community.
- Working in collaboration with emergency services in the crisis hub.
- Empowering people to live independently where possible.
- Key working for clients, and arranging MDT meetings.
- Implementing suicide intervention techniques and creating a safety plan.
Business support officer - Valued Lives, Redruth - Redruth
(2017-09 - 2018-04)
- Assisting the CEO with the start up of the charity.
- Applying for funding and grants.
- General office duties and all HR responsibilities.
Event steward - Nitoe Security, Penryn - Penryn
(2017-06 - 2017-10)
- Manning road closures.
- Securing restricted areas from members of the public.
Period of not working
(2017-01 - 2017-06)
Used savings to take some time off to process the loss of my mother.
Health care assistant - Trefula Nursing Home, St day - St day
(2016-02 - 2016-12)
- Assisting residents with daily tasks.
- Understanding and being supportive of the additional needs of residents with dementia.
