Jennifer Campbell

Experienced manager and business owner with over 10 years leadership experience across retail, hospitality-style service environments, and operations. Proven ability to manage teams, oversee daily operations, control stock and finances, and maintain high standards of customer service and compliance. Degree-qualified with a 2:1 BSc (Hons) in Health Physiology, bringing strong analytical, organisational, and problem-solving skills. Reliable, adaptable, and confident in fast-paced environments.

Supervisor / Senior Customer Advisor - SPAR Hendersons

(2006-07 - 2018-09)

• Supervised daily store operations and staff on shift
• Responsible for cash handling, banking, and till reconciliation
• Managed stock ordering, deliveries, and replenishment
• Appointed Health & Safety Representative and First Aider
• Trained staff and supported management with operational duties
• Maintained high standards of customer service in a retail environment
• Acted as Store Manager for 6 months (maternity cover), managing rotas, holidays, and daily/weekly administration

Company Owner - EcoBlast Belfast

(2012-12 - 2014-11)

• Founded and managed a domestic and commercial cleaning business
• Planned schedules and coordinated services for residential and business clients
• Prepared quotations and tender applications for cleaning contracts
• Managed client relationships and service quality
• Ensured health & safety compliance and operational standards
• Developed strong organisational, planning, and decision-making skills through self-employment

Assistant Manager - Burger King Forestside

(2002-05 - 2006-07)

• Managed daily operations within a fast-paced hospitality environment
• Supervised shifts of up to 15 staff members
• Key holder responsible for opening and closing procedures
• Handled large cash volumes and cash transit lodgements
• Managed stock control, ordering, and waste reduction
• Trained and supported staff to maintain service and performance standards
• Appointed Health & Safety Representative and First Aider
• Gained recognised management training (BMT trained)

BSc (Hons) - Health Physiology - Ulster University (2017 - 2020)

Diploma - Biological & Biomedical Sciences - Queen's University Belfast (2016 - 2017)