Certified nursing assistant - Providence medical center
(2025-09)
- Provide direct patient care in an acute care setting, assisting with activities of daily living, mobility, hygiene, and comfort measures.
- Monitor and document vital signs and blood sugars, report changes in patient condition, and support implementation of individualized care plans.
- Maintain patient safety through fall prevention, safe patient handling, and close observation.
- Collaborate with nurses, providers, and other team members to deliver high-quality, patient-centered care.
- Support efficient unit operations while ensuring patients are treated with dignity, compassion, and respect.
patient care tech - Providence medical center
(2023-08 - 2025-09)
Provide compassionate direct patient care under the supervision of licensed nursing staff, ensuring patient safety and comfort.
- Maintained continuous observation of patients at risk for self-harm or medical interference; engaged with patients to deescalate behaviors and prevent falls or line removal.
- Assisted CAN and nurses with patient mobility tasks, including turning, repositioning, ambulation, and hygiene care.
- Responded promptly to call lights and phone calls, effectively communicating patient needs to appropriate clinical staff.
Patient service specialist - Providence medical group neurology
(2022-08 - 2023-07)
- Accurately register patients for appointments in person and by phone.
- Obtain required demographics and insurance and record in patient's chart.
- Schedule appropriate office visit per instruction from medical staff.
- Answer patient calls and efficiently documents encounters and communicate clearly with clinical staff.
- Maintain cleanliness of waiting room in order to ensure a safe and hazard free environment.
Hospital Access Monitor - Providence medical center
(2021-08 - 2022-07)
- Provide excellent customer service by greeting, screening, and directing patients and caregivers at hospital entrances.
- Escort patients when appropriate.
- Communicate guidelines for hospital entry and visiting.
- Communicate with staff in person and by telephone regarding patient visitors.
- Deescalate potential hostile situation and contact appropriate personnel.
- Awarded Hospital Access Monitor of the Week two separate time for excellent, above and beyond performance of duties.
