Jennifer Henry

Compassionate and reliable Health and Social Care professionals with over 5 years' experience in health and social care, supporting adults with diverse care needs abroad, including 3 years' experience within the UK care sector. Currently working as an Acting Team Leader with experience supervising staff, completing care documentation, maintaining accurate records, supporting medication processes, and ensuring person-centred care. NVQ Level 3 qualified with knowledge of safeguarding procedures, risk management, DoLS, and raising concerns to protect vulnerable children and adults.

Confident working with families, healthcare professionals, and multidisciplinary teams to deliver high-quality support. I am working towards being the best in my chosen career, while contributing to team success through hard work, attention to detail, and excellent organisational skills. Eager and motivated to learn, grow, and excel to all-round benefit and a leader in any given sector in other to achieve the set organisational goals and objectives.

Acting Team Leader / Support Worker at Thinkempathy supported living (2024-07 – Present)

• Lead and support staff during shifts to ensure safe, effective, person-centred care delivery.
• Support New Staff during induction and shadow shift.
• Escalate Safeguarding concerns and incidents to management promptly.
• Complete daily paperwork, including care notes, incident reports, risk assessments, handover records, and other service documentation.
• Support staff supervision, delegation of tasks, and smooth running of daily activities.
• Promote dignity, independence, choice, and positive outcomes for service users.
• Liaise with families, healthcare professionals, managers, and external agencies.
• Support medication administration in line with policies and training.
• Monitor changes in service users' wellbeing and escalate concerns appropriately.
• Maintain confidentiality and follow GDPR requirements.
• Encouraging and supporting the development of personal skills through hobbies and interests.
• Working with other healthcare professionals to ensure that all care needs meet the highest possible standard.

Care Assistant at Century Recruitment Agency (2024-02 – 2024-10)

• Wash and dress patients
• Serve meals and help to feed patients
• Help people move around
• Help with personal care
• Make patients feel comfortable and safe
• Monitor patients' conditions by taking temperatures and weights.

Personal Assistant to CEO at Always up Design International (2022-12 – 2023-12)

• Handling emails, phone calls, and other communication for the CEO.
• Researching and booking transportation and accommodation for any necessary travel.
• Help with data entry and file management.
• Receiving and delivering messages and information to relevant parties.
• Managing the CEO's calendar, including arranging meetings, appointments, and other relevant events.
• Filing and tracking any needed expenses, receipts, or invoices.

Care Assistant at Uwuani General Hospital (2019-09 – 2022-12)

• Helping the patient with bathing, grooming, and dressing.
• Handling household tasks like grocery shopping and laundry, preparing and serving meals at the right time.
• Administering and applying topical medication under the supervision of medical personnel, providing mental and emotional support
• Collaborating with other healthcare and social care professionals to provide the best possible care.

Supervisor at Treasure Link Hotel (2017-01 – 2019-08)

• Maintain and organize medical and employee records
• Monitor administrative staff's performance
• Answer queries from doctors, nurses and healthcare staff
• Resolve potential issues with patients

Higher Diploma in Home and Rural Economics – Federal Polytechnic, Oko (2020-01 – 2022-12)

National Diploma in Hospitality Management & Tourism – Federal Polytechnic, Oko (2015-01 – 2017-12)

Secondary School Certificate Examination – Community Secondary School, Nsude (2013-01 – 2015-12)

First School Leaving Certificate – Johnbest International College (2000-01 – 2006-12)