Jenny Sai

Motivated and adaptable Marketing postgraduate with diverse experience across marketing, administration and hospitality. Demonstrated ability to conduct market research, support marketing initiatives with strategies, and manage administrative tasks. Strong interpersonal, teamwork skills and problem-solving skills developed through client-facing roles.

I am also reliable and detail oriented. Eager to learn and looking to contribute to a dynamic organisation while pursuing professional growth in marketing.

Restaurant Host - Real Beijing - London, UK

(2025-06)

• Provided a professional first point of contact for customers and visitors, delivering excellent customer service in a fast-paced environment
• Managed bookings, schedules, and inquiries accurately while coordinating with multiple team members
• Demonstrated strong organisational, communication, and multitasking skills while handling high volumes of requests

Student Marketing Consultant - Miss Macaroon - London, UK

(2024-01 - 2025-01)

• Contributed creative ideas for marketing strategies. Interpreted consumer data to uncover trends and values aligned with Miss Macaroon's brand and social mission.
• Delivered a market segmentation report identifying and defining two key high-value consumer personas, guiding the company's future marketing and brand positioning strategies in the premium confectionery market.
• Optimised digital marketing performance by evaluating Mailchimp and Google Analytics dashboards, identifying underperforming channels and proposing changes that increased engagement rates by 8% and email click-through rates by 5%.

Administrative Intern (Paid Internship) - Maxity (Streamix Technology Ltd) - London, UK

(2022-05 - 2022-11)

• Administrative tasks: clearing old files, making calls, handling post, scanning documents, managing digital filing systems and maintaining records
• Demonstrated strong organisational and communication skills in a fast-paced tech environment, maintaining a friendly and professional approach with clients and colleagues.
• Drafted general letters and emails to clients and employees
• Assisted in website development including layout and photography

Barista - CoCo - London, UK

(2018-05 - 2019-06)

• Successfully marketed and sold loyalty cards to customers (opened loyalty accounts).
• Efficiently managed multiple tasks, including assisting customers and taking orders, while promptly resolving inquiries and issues to ensure a positive experience and enhance overall customer satisfaction.

MSc - International Marketing with Consumer Psychology - Queen Mary University (2023-09 - 2025-09)

BA(Hons) - Business Management (Marketing) - University of Westminster (2019-09 - 2023-06)

A-Levels - Chinese (Mandarin), Economics, Psychology and Business - David Game College (2018-09 - 2019-06)

11 GCSEs - Including English, Maths and Chinese - David Game College (2016-09 - 2018-06)