Jereal Tackie

Junior Software Developer with hands-on experience in web development, client-facing projects, manual testing, documentation and Agile working. Completed a T-Level in Digital Production, Design and Development with a Distinction. Also experienced in high-volume customer service through hospitality and McDonald's, bringing strong communication, teamwork, problem-solving and adaptability. Seeking opportunities to continue developing as a Software Engineer.

Junior Software Developer - Web Development Company

(2024-11 - 2026-02)

• Worked on client projects involving modern web development and software delivery.
• Contributed to the migration of a company website from Vue to Blazor, improving scalability.
• Developed key functionality for a high-profile regional business platform.
• Engaged with clients during development to gather feedback and refine software solutions.
• Performed manual testing and documentation across multiple projects, identifying issues and checking solutions against client requirements.
• Used technologies including HTML, CSS, JavaScript, .NET, Python and Git.

Front of House - Aramark - Stoke-on-Trent, UK

(2024-06 - 2026-04)

• Provided friendly and professional customer service in a busy hospitality environment.
• Took accurate orders, provided menu guidance and helped ensure timely service.
• Resolved customer complaints calmly and escalated issues appropriately.
• Maintained cleanliness, table settings and health and safety standards.
• Supported new staff during onboarding and shift handovers.
• Coordinated with kitchen and bar teams to maintain smooth service during peak periods.

Crew Member - McDonald's

(2026-04 - 2026-08)

• Worked effectively in a fast-paced, high-volume customer service environment.
• Delivered efficient service while maintaining accuracy, cleanliness and food safety standards.
• Communicated with colleagues and customers to support smooth day-to-day operations.
• Adapted to changing workloads and maintained professionalism during busy shifts.

T-Level Technical Qualification - Digital Production, Design and Development - NSCG (2026)

GCSEs - Haywood Academy