Server at Fresca Cafe (2024-09 – Present)
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Trained new servers on menu offerings and service protocols to enhance team performance.
- Implemented upselling techniques, increasing overall sales through enhanced customer engagement.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Kitchen Helper at Popeyes (2023-10 – 2024-08)
- Maintained cleanliness and organization in kitchen areas to promote food safety and compliance.
- Assisted chefs in food preparation tasks, ensuring high quality and consistency of dishes.
- Operated kitchen equipment safely, demonstrating proficiency with fryers, grills, and slicers.
- Trained new staff on kitchen procedures and safety protocols to enhance team efficiency.
- Monitored inventory levels and reported shortages to ensure timely replenishment of supplies.
Manager 3 at Jollibee Foods Corporation (2022-08 – 2023-10)
- Led daily operations, ensuring adherence to quality standards and customer satisfaction.
- Developed training programs for staff, enhancing team performance and service efficiency.
- Streamlined inventory management processes, significantly reducing waste and improving stock accuracy.
- Analyzed sales data to identify trends, informing strategic decision-making for product offerings.
HR Assistant at Pasana Cash Lending Corp. (2021-04 – 2022-06)
- Coordinated recruitment processes, ensuring timely communication with candidates and hiring managers.
- Streamlined onboarding procedures to enhance new employee integration and retention.
- Maintained accurate employee records using HRIS software, improving data accessibility and reporting accuracy.
Merchandising Assistant at Pandayan Book Shop Inc. (2019-10 – 2021-03)
- Analyzed sales data to optimize inventory levels and improve product placement.
- Collaborated with marketing team to develop promotional materials for new product launches.
- Implemented visual merchandising strategies to enhance store layout and customer engagement.
- Conducted market research to identify emerging trends and inform product selection decisions.
Service Crew at Chowking Food Corporation (2013-12 – 2016-06)
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Operated point-of-sale systems efficiently, processing orders and handling cash transactions accurately.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
