Jess Hayward

i am a motivated student that enjoys working with people and providing excellent customer service to the community with great social skills and keen to learn

Hairdressing Apprentice - OPEN HAIRDRESSING - harpenden, hertfordshire

(2026-06)

• Assisted head stylists with tasks when required, such as preparing clients for treatments, making drinks and locating hair styling tools.
• Received positive feedback from clients for attentive service and ability to create a welcoming salon atmosphere.
• Cleaned and sterilised hairdressing equipment after use, following health and safety protocols.
• Disinfected and readied equipment for salon staff use.
• Monitored stock levels of salon products and supplies, assisting in ordering and restocking to prevent shortages.
• Greeted customers politely when entering the salon, offering beverages, snacks and magazines while waiting for appointments.
• Maintained excellent client satisfaction by engaging in friendly and polite conversation during treatments.
• Kept customers feeling welcome, relaxed and pampered by providing beverages and snacks during treatments.
• Arranged and scheduled hair appointments using online booking systems.
• Built and maintained strong client relationships, increasing clients base.

NVQ LEVEL 1: HAIR AND BEAUTY - Hair and Beauty - kingston college (2024-09 - 2026-06)

GCSES - ENGLISH - St cecilia's church of england school (2019-09 - 2024-06)