Jess “Loriaz” Loria

A hardworking individual, with 8 years experience in customer service, dedicated to working at an efficient and high quality standard. Enjoys taking on new challenges to enhance my skills and knowledge. I also love to work in a busy and accelerated environment. I am a quick learner, able to multi-task, work on my own initiative and as part of a team. I take on responsibilities and build positive relationships with co-workers and customer from different walks of life, at all levels.

Senior Therapist - Skin Clinic

(2024-03)

• Customer client care
• Skin Pen - microneedling
• Advance chemical peels
• Pigment and vein removal-Laser
• Laser hair removal
• Front of house
• Admin

Laser Specialist, Skin Specialists, Body Sculpting - Therapie clinic

(2022-03 - 2024-03)

• Laser liaison officer
• Treatment reviews
• Machine maintenance
• Front of house
• Product Sales

Relief Supervisor - Admiral

(2013-08 - 2020-03)

• Provide High standard customer services
• Cashier
• Dealing with customer complaints and queries
• Ensuring all areas of the venue are kept clean at all times
• Checking and responding to emails
• CCTV operating and data entry
• Cash Collection and audits

Customer service - Crocs

(2012 - 2013)

• Till operations
• Stock replenishment
• Dealing with deliveries

Classic lash extensions - Beauty - The Beauty Academy kings cross (2021-12)

VTCT level 3 Beauty Therapy & Covid-19 - Beauty Therapy - Ealing and West London College (2020-09 - 2021-07)

VTCT level 2 in Infection Prevention (COVID-19) for beauty therapy and nails - Infection Prevention - Ealing and west London college (2020-12)

VTCT Level 2 Diploma in Beauty Therapy Specialist Techniques (QCF) - Beauty Therapy - West Thames College (2012-09 - 2013-06)

NVQ Level 1 in Hair and beauty - Hair and beauty - West Thames College (2005-09 - 2006-06)

NVQ Level 1 in Sports and Recreation - Sports and Recreation - West Thames College (2004-09 - 2005-06)