Jess Smith

A very hard-working individual with a keen eye for detail. Extremely punctual. Works well in a team or solo. With an adaptable approach to work, the job gets done no matter the situation. Always keen to learn new skills.

Waitress/housekeeping - Banny's fish & chip Restaurant

(2018-01)

Assisted in all aspects of waitressing and housekeeping. Making sure the restaurant is prepped and ready for customers. Maintaining cleanliness in a way that complies with food and hygiene regulations as well as HACCAP.

Focusing on giving exceptional customer service by always serving with a smile and being attentive to their needs. This involves understanding the menu and all information on it regarding allergies and other such dietary issues. This is a fast-paced working environment, so the use of initiative is essential.

Crew Member - McDonalds

(2015-06 - 2018-08)

Helped in all day-to-day tasks. Processing payments. Maintaining a clean workspace and hazard free, to prevent customers and employees from any slips and trips. Maintained a professional customer service attitude throughout the day, whilst working in a fast-paced environment.

Retail Assistant - Klass Collection Boundary Mill

(2012-06 - 2015-08)

Oversaw the store and the customers. Helped find what the customers needed. Maintained stock levels and helped unload new deliveries. Used initiative to organize the store in a more efficient and customer friendly way.

Retail Assistant - Books-to-go Boundary Mill

(2010-06 - 2012-08)

Used the phone to take inquiries and orders off customers. Maintained good housekeeping and customer service.

BTEC - Childcare and Education - Nelson and Colne college (2008-01 - 2010-12)

Foundation stage - Childcare and Education - Nelson and Colne college (2006-01 - 2008-12)