Jessica Holmes

Provided excellent customer service, taking orders and ensuring guest satisfaction. Ensure cleanliness and presentation of guest rooms and hotel facilities. Delivered a high standard of customer service whilst attending to guest requests.

Housekeeping and Waitressing - Judges Country House Hotel - Yarm

(2019 - 2022)

• Provided excellent customer service, taking orders and ensuring guest satisfaction.
• Ensure cleanliness and presentation of guest rooms and hotel facilities.
• Delivered a high standard of customer service whilst attending to guest requests.

Primary School Teaching Assistant - Step Into Teaching - South Bank

(2024 - 2025)

• Provided 1:1 support to students ensuring accessibility and engagement in learning.
• Assisted in the SEN classroom adapting teaching materials to individual needs.
• Took on teaching assistant responsibilities including behavioural support.
• Learned and used Makaton to enhance communication with non-verbal students.
• Created an inclusive and supportive learning environment, fostering students confidence and development.

Outreach Teacher - Protocol Education - Middlesbrough

(2025)

• Delivered 1:1 personalised teaching to students outside mainstream school settings, including home and community environments.
• Adapted lesson plans to support students with SEND, behavioral challenges or school refusal.
• Implemented strategies to support emotional regulation, confidence and learning progress.
• Managed students progress and provided feedback to schools, parents and education coordinators.

GCSE’s - All Saints Academy (2014 - 2019)

A Levels - Stockton Sixth Form (2019 - 2021)

Degree - Manchester Metropolitan University (2021 - 2024)