Jessica Kula

My name is Jessica, and I have several years of experience in customer service, retail sales, and administration. I have worked as a receptionist and optical assistant at Torga Optical, where I managed appointments, handled patient enquiries, processed payments, maintained records, and provided excellent customer service. I also gained valuable sales experience at Sunglass Hut, where I consistently met sales targets and built strong relationships with customers.

I’m organised, professional, and enjoy working with people. I’m now looking for an opportunity where I can continue to grow my skills, contribute to a successful team, and provide excellent service to customers.

I have experience in customer service, sales, reception, and administration. Most recently, I worked at Torga Optical, where I welcomed patients, booked appointments, answered phone calls, managed patient records, processed payments and medical aid claims, and assisted customers in choosing eyewear. I also handled general administrative duties and ensured the practice ran smoothly.

Before that, I worked at Sunglass Hut as a Sales Consultant, where I assisted customers, recommended products based on their needs, achieved sales targets, handled cash transactions, and maintained the store’s visual standards.

These roles have helped me develop strong communication, customer service, problem-solving, and organisational skills. I’m confident working in a fast-paced environment and enjoy providing excellent service while supporting the team.

I completed my Grade 12, which provided me with a strong foundation in communication, problem-solving, and computer skills. Since finishing school, I’ve gained valuable hands-on experience in customer service, sales, reception, and administration. I’m eager to continue learning, developing my skills, and growing within a professional environment.”