Jessica Mcnaught

I am a hardworking, dependable and motivated individual with experience in customer service, retail and equine care management. I am friendly, approachable with excellent communication skills and a strong work ethic. I can work well independently and as part of a team in busy environments. Experienced in handling customer enquiries, maintaining high standards of organisation, and completing tasks efficiently. Looking to continue developing my skills and progress to a new opportunity given.

Pharmacy Assistant - The Village Pharmacy - Waverton, Chester

(2025-12 - 2026-05)

Within this role my responsibilities included working alongside the pharmacist and dispensers to dispense medication safely and accurately. I have now left this role due to being made redundant due to financial pressures on the business I worked for.

• Answering patient enquiries on the telephone
• Organising the morning deliveries for the driver to deliver medication to the patient house
• Date checking the medication on the shelf while keeping the stock shelfs tidy
• Ordering medication for patients
• Putting away stock from deliveries we received throughout the day
• Using the computer system throughout the day for patient profiles
• Sending emails or getting into contact with GPs regarding any patients
• Working with the other members of staff as a team to clean and maintain the business of the pharmacy

Retail Assistant - Home Bargains - Chester Sealand Retail Park

(2024-02 - 2025-12)

Within this role, my responsibilities were a number of different duties. This role really helped me enhance my communication skills, as well as my team-working skills, as short deadlines during busy periods of the year meant that I had to work as part of a team under pressure and communicate effectively during this to get the job done. I really enjoyed my time here and look back on it incredibly fondly.

• Maintaining and tidying the shop floor
• Serving customers on the till
• Replenishing and organising stock
• Helping with general customer enquiries
• Helping colleagues with deliveries while working efficiently as part of a team

Equine Groom - Gary Hanmer Racing Yard - Tattenhall, Chester

(2024-01)

During my time here, after completion of my apprenticeship, my role included mucking out of the horse stables, undertaking general maintenance and exercising of horses and making sure they were well fed and ready for activity.

Equine Groom Apprentice - Redwood Riding School - Mollington, Chester

(2022-07 - 2023-12)

After leaving school, I began an apprenticeship studying "Equine Groom Level 2". During my time here, my main responsibilities, outside of the learning for my apprenticeship were undertaking stable management, caring for the horses and different grooming techniques. My favourite skill that I learnt during my apprenticeship was the "Plaiting a mane" using horse bands or needle and thread because I found it incredibly therapeutic and relaxing whereby afterwards you can see how great the horse looked.

Level 2 Equine Groom (Riding) - Equine Care - Haddon Training (2022-07 - 2023-12)

GCSEs - General Education - Catholic High School, Chester (2017-09 - 2022-06)