Jessica

Quick-learning and adaptable food service professional with experience in fast-paced hospitality environments. Skilled in customer service, food safety protocols, and team collaboration. Seeking a Café Assistant role to expand expertise in a customer-focused catering setting.

Crew Member at McDonald's (Present)

Working in the food industry with focus on communication, hazard awareness, and order management.

• Provided high quality service to customers with disabilities and those where English is not their first language.

Residential Care Home Staff at St. Lawrence's Lodge

Worked in residential care with focus on understanding and managing residents' emotions, particularly those with dementia.

• Maintained set medication schedules and demonstrated appropriate communication behaviors in stressful situations.

GCSEs – Fairfield high school for girl's

BTEC – Fairfield high school for girl's

Level 3 extended diploma in health and social care – Ashton sixth form college