Successful customer service associate looking to take the next step in my career.
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Successful customer service associate looking to take the next step in my career.
Customer Service Assistant - Benugo/Deloitte - London
(2023-08)
Highly motivated Barista & Service Assistant with a passion for crafting great customer experiences and fostering a positive work environment. Front of house position skilled in preparing a diverse range of hot and cold offerings, while maintaining operational efficiency and providing exceptional customer service.
Service Team Lead - Itsu - London
(2022-10 - 2023-08)
Promoted to TLS (Team Lead - Service) based on performance and completion of the training program at Itsu Academy, focusing on Customer Service, Store Operations and Health & Safety procedure. Front of House position responsible for ensuring great customer experience and helping the store manager keep operations running smoothly during busy operating hours.
Customer Service Assistant - Pret a Manger - London
(2022-03 - 2022-09)
Working as a Barista and team member to give customers a great experience and helping the store manager keep operations running smoothly during busy operating hours.
Customer Service Assistant - Asda - London
(2021-02 - 2021-12)
Working hard as a team member across the store to ensure good customer experience and that all store visitors got what they needed.
Supervisor & Multitask Operative - PSS - London
(2019-07 - 2021-02)
Promoted to Supervisor because of performance, took on additional duties to help manage the shifts and oversee operations.
Active IQ Level 3 Diploma - Gym Instructing & Personal Training - Virgin Active
Administrative Training & English Certificate - Lectiva INN Training
Baccalaureate - School Qualification
