Jignasha Dhirendra

A calm, friendly and customer focused professional with 4+ years of warehouse and 1.5+ years of online assistant experience deliverying excellent customer service, communicating effectively with customers and colleagues while working in a fast paced environment maintaining high standards of accuracy and safety.

Warehouse operative - Welari trading/Krisp clothing - London, UK

(2020-01 - 2024-12)

• Managing inventory using company software to keep inventory updated
• Mainting attention to details while picking accurate stock form the shelf and packing with high quality.
• Communicating effectively with colleagues to achieve daily operational target
• Maintaing safe, clean and organised working area to comply with health and safety procedures.
• Used handheld scanner and warehouse management system to correctly dispatch and track parcels.
• Printing everyday summery to keep records.
• Communicating with drivers to arrange deliveries.

Online assistant/Online shopper - Sainsburys supermarket - London, UK

(2025-01)

• Picking customers orders using handheld scanner
• Selecting high quality standards products for the customers
• Completing each shop with a strict time deadline to complete order on time
• Communicating professionally with colleagues and customers visiting store to resolve any issues to maintain customers satisfaction
• Maintained high accuracy picking speed even when working under pressure during peak hours.

GCSE's - Alperton community school (2012-01 - 2018-12)

Level 3 - Health and social care - Hammersmith and west london college (2018-01 - 2020-12)