Jithendra P

Results-driven QA Automation Engineer with 5 years of experience testing web and API-driven applications in healthcare and financial domains. Strong hands-on expertise in Playwright (Java) and Selenium WebDriver for UI automation, REST API testing using REST Assured and Postman, backend SQL validation, and CI/CD pipeline integration. Adept at designing scalable test frameworks from scratch, improving regression reliability, and delivering HIPAA-compliant software in fast-paced Agile environments.

QA Automation Engineer / SDET at Smart IT Frame (2024-07 – Present)

• Designed and implemented a Playwright (Java) end-to-end automation framework for modern UI workflows covering healthcare claims processing and eligibility determination systems, reducing manual regression effort by 35%.
• Maintained and extended existing Selenium WebDriver (Java) test suites for legacy application coverage, ensuring parallel execution across Chrome, Firefox, and Edge via Selenium Grid.
• Built comprehensive REST API test suites using REST Assured and Postman to validate microservice endpoints - testing request/response payloads, HTTP status codes, authentication tokens, and data integrity.
• Integrated automated test suites with Jenkins and GitLab CI pipelines, enabling smoke, sanity, and regression tests to execute on every code push and pull request merge.
• Executed performance and load testing using JMeter to validate system stability under peak traffic, identifying bottlenecks in benefit verification APIs ahead of open enrollment periods.
• Validated frontend workflows against backend PostgreSQL data using complex SQL queries, ensuring end-to-end accuracy of Realtime benefit verification and claims adjudication results.
• Generated and maintained test execution reports using Allure Reporting, providing stakeholders with visibility into test pass/fail trends and defect density across sprints.
• Collaborated with developers, product owners, and compliance teams to ensure all releases met HIPAA regulatory requirements, documenting test evidence for audit readiness.
• Mentored 2 junior QA engineers on Playwright framework usage, test design patterns, and CI/CD integration best practices.

Senior Software Engineer - QA Automation at Capgemini (2021-10 – 2022-12)

• Led enhancement of a Java-based Selenium WebDriver automation framework, increasing automation coverage from approximately 25% to 65% across regression and smoke test suites.
• Designed and executed functional, regression, UI, and API test plans for enterprise web applications serving financial domain clients.
• Developed REST API test scenarios using REST Assured and Postman, validating response payloads, status codes, error handling, and secure OAuth token flows.
• Wrote advanced SQL queries against Oracle and MySQL databases to perform backend data validation and ensure data consistency across environments.
• Integrated Java-based test suites into Jenkins and GitHub Actions CI/CD pipelines, reducing regression cycle time by approximately 40%.
• Tracked, triaged, and managed defects in JIRA with detailed reproducible steps; collaborated closely with development teams to prioritize and resolve critical issues before release.
• Conducted code reviews for test scripts and contributed to internal QA automation best practices documentation.

Software Engineer - QA at Capgemini (2020-10 – 2021-10)

• Authored comprehensive test plans and detailed test case documents for web and mobile applications, achieving over 60% functional coverage for two concurrent project releases.
• Executed functional, regression, and cross-browser UI testing to identify and document critical defects before release milestones.
• Automated high-priority regression test cases using Selenium WebDriver (Java), reducing manual test execution time for key user flows.
• Tested REST APIs using Postman, validating endpoint behavior, response structure, and error handling scenarios.
• Actively participated in Agile ceremonies such as sprint planning, daily standups, sprint reviews, and release readiness discussions providing QA sign-off inputs.

Software Engineer Intern - QA at Capgemini (2019-08 – 2020-04)

• Supported senior QA engineers in executing manual test cases for enterprise web applications, logging defects in JIRA with clear reproduction steps.
• Assisted in authoring test documentation including test case repositories and regression checklists.
• Gained foundational exposure to the full Software Development Life Cycle (SDLC), Agile sprint processes, and QA workflow practices.

Master of Science in Computer Science – Clark University (2023-01 – 2024-12)

Bachelor of Engineering in Computer Science – Vel Tech University (2016-06 – 2020-05)