Jivan Kundu

Various experience across multiple industries, located in the Walsall area.

Sainsburys (Warehouse operative and customer advisor)(Walsall, 2023-2024)•Provided exceptional customer service, addressing inquiries, and ensuring customer satisfaction.

•Managed inventory and stock replenishment, ensuring product availability and store organization. 

•Handled cash transactions and maintained accurate financial records. 

•Collaborated with team members to ensure efficient operations and a positive work environment.

Highgate Lodge Care home (Care Assistant)(Walsall, 2022-2024)•Provided compassionate care and support to individuals with diverse healthcare needs.

•Assisted residents with daily activities such as bathing, dressing, and medication administration.

•Collaborated with healthcare professionals to develop and implement personalized care plans.

•Maintained accurate records of resident care, ensuring compliance with healthcare regulations.

Boots (Warehouse operative and customer assistant)(Burton, Sep 2022- Dec2022)•Assisted with inbound and dispatch deliveries, ensuring efficient stock management. 

•Provided excellent customer service on the shop floor, attending to customer inquiries and needs.

Amber Windows (Sales Consultant)(Wolverhampton, 2021-2022)•Engaged in door-to-door consultations and conducted phone calls to promote and market products effectively.

•Managed to efficiently implement methods to boost personal lead generation by 10%

•Managed other sales associates presenting scripts and working with ways to improve sale generation.

•Successfully boosted team lead generation by 25%

Agency (Waiter)(Walsall, 2020-2021)•Provided excellent customer service as a waiter, taking orders, clearing tables, and serving food.

•Maintained cleanliness and hygiene standards by washing dishes and ensuring a pleasant dining environment.

•Average of 8hours per shift boosting productivity by 20-30% 

Tesco Extra (General store advisor)(Walsall, 2019-2020)•Worked in various departments, including sales and shelving, contributing to a program that increased sales by 10%

•Assisted in the mobile shop, further developing my customer service skills.

•Improved my confidence through these experiences.

PE Teacher Assistant (voluntary)(Walsall, 2019-2020)•Delivered care and support to individuals with learning disabilities, as part of my college course.

•Actively assisted in fitness activities to enhance their well-being.

Current student Physiotherapist.