Firefighter - Surrey Fire & Rescue Service
(2022-05)
- Trained in all aspects of community fire safety and rescue operations.
- Built additional experience and skills in public engagement and appropriate representation of employer.
- Furthered knowledge of the importance of a positive culture at work, its effect on productivity and how I can influence this in my role.
- Gained valuable experience in making important decisions under pressure.
- Learned the value and importance of following procedure but also the requirement for critical thinking and taking initiative where necessary.
- Further experience in being disciplined with my time, to maximise productivity.
Customer Assistant - Morrison's
(2020-07 - 2022-05)
- Prioritisation of tasks, in line with business and customer needs.
- Keeping the workplace tidy and hygienic at all times.
- Ensuring all legal logbooks and documents are completed on an hourly basis, to include the recording and reporting of any notable incidents.
- Further developing customer service skills and engagement with both the public and colleagues within a large wider team.
- Ensuring stock rotation is regularly completed to a high standard in order to minimise food waste.
- Ensuring policy and procedure is always followed.
- Weekly counting of stock; so as to ensure that demand is always met.
Self-Testing Administrator - Arc Hospitality
(2020-03 - 2020-07)
- The operation of a Covid-19 self testing station.
- Instructing the public on how to administer self-tests, how to use and conceal the test kits.
- Acted as a calming influence on patients who were evidently in a state of panic about the situation they faced.
- Advised on the actions which needed to be taken in order to receive results and answered all other questions or queries regarding the process.
Role Player - Mabway Co. Ltd
(2019-11 - 2020-07)
- Using skill at arms and military experience to assist the British Army in reaching their training objectives.
- Improved ability to use initiative in developing attacks, which happen at a fast pace, under high pressure.
- Responsibility in reaching objectives for set times and having an important effect on course operations.
Bartender - City of Derry Golf Club - Londonderry, Northern Ireland
(2019-01 - 2019-11)
- Personal development in holding two positions within the club.
- Experience in self-supervision within the workplace.
- A position of responsibility, including the lock up of the clubhouse.
Shop Assistant - City of Derry Pro Shop (Sam Smallwoods Golf) - Londonderry, Northern Ireland
(2018-12 - 2019-11)
- Acted as the middle party between golf club officials and club members.
- Built working relationships with members, gaining trust with regular customers.
- Gained experience in holding a position of responsibility; locking and opening of the shop; developing decision-making skills, deciding on course opening times based on conditions; cash handling.
- Gave opinions and advice based on a shared enthusiasm for the sport, with customers.
Food & Beverage Staff/Bartender - Waterfoot Hotel - Londonderry, Northern Ireland
(2018-06 - 2018-12)
- Trained to a good standard in cocktail making and wines.
- Crucial experience in working in a very large team with many departments.
- Valuable experience in waiting (food also).
- Maintained high standards and efficiency whilst working in a fast-paced environment.
- Interacted appropriately with customers, answering questions/giving information.
Bar Staff/Bartender - Belfray Country Inn - Londonderry, Northern Ireland
(2013-10 - 2015-04)
- Took and passed on customer orders efficiently and effectively.
- Kept bar area tidy and respectable throughout shift.
- Efficient use of card machines and cash registers to process customer payment.
- Gave valuable advice and opinions to customers when asked for.
Work Experience - Northern Ireland Fire & Rescue Service - Londonderry, Northern Ireland
(2011-05 - 2011-05)
Work Experience - Ashlea Primary School - Londonderry, Northern Ireland
(2011-04 - 2011-04)
