Jm 1971

I have worked in Retail for over 15 years and like to think I am an experienced sales advisor; I like to engage with customers and know what their needs are. I am energetic, enthusiastic and sales driven. I am a responsible and mature individual who is punctual and easily approachable. I work very well under pressure and am a team player, always dedicated to my work. I am passionate about paying attention to detail.

Parcel delivery driver - Royal Mail - Leicestershire

(2025-08)

Working at Royal Mail as a parcel delivery driver, delivering parcels around Leicestershire. Duties also include vehicle checks, face to face customer service.

Online Trader - Self-employed

(2008-09 - 2025-07)

Buying and selling on the internet, mostly on eBay. I love this job and have been doing it for many years, selling generally premium watches which is a passion of mine. I like to think I'm very knowledgeable on watches and have excellent feedback and satisfied customers.

I get a buzz off a sale and thrive to generate future sales, this job can be difficult to meet sales as sourcing items can be very exhausting and extensive. I love this job as it's very satisfying and fulfilling as well as bringing in a passive income.

Taxi driver - loughborough taxi's - Loughborough

(2005-01 - 2008-01)

Worked for Loughborough Taxi's as a private hire driver, this was a very challenging role but very beneficial at the same time because it meant dealing with different types of customers. It was also very satisfying as picking up, dropping off and carrying elderly peoples baggage was fulfilling.

Sales Manager - CASH CONVERTERS

(2000-02 - 2004-12)

Sales Manager role, buying and selling pre-owned goods, pawnbroking service which involved dealing with customers on a daily basis. This was a very demanding role dealing with challenging customers and resolving their issues, as well as achieving sales targets which had to be met weekly. This was a challenging role which I enjoyed and involved focus, commitment and a general passion for sales.

Sales advisor, progressing to supervisory role - SELFRIDGES

(1995-01 - 1999-01)

Worked as a sales advisor for Red or Dead, progressing to a supervisory role which involved more commitment, organising staff breaks and lunches as well as general upkeep of the shop. I am very punctual despite commuting for an hour to get to work. I also dealt with customer orders, complaints and being very customer focused. I really enjoyed my time at Selfridges meeting different people from various backgrounds.

Sales advisor - GILESPORT

(1992-01 - 1994-01)

Sales advisor role in a competitive target driven environment, maintaining monthly targets and keeping customers satisfied. As well as dealing with customer complaints returns and picked orders.

Bachelor of arts - business management and Leadership - loughborough college, loughborough (2020-08)

FOUNDATION DEGREE - BUSINESS management - loughborough college, loughborough (2019-09)

QUALIFICATION - CITY AND GUILDS IN COMPUTING, N.L.I.T.E.C (1990-01)

QUALIFICATION - 7 GCSE PASSES - BURLEIGH COMMUNITY COLLEGE (1988-01)