Jo Kaye

Dependable and adaptable with background in laboratory science and many years experience. Excellent attention to detail, strong analytical and problem-solving abilities. Driven to deliver high quality service and consistent results. Successful at managing multiple priorities with a positive attitude. Willing to take on greater responsibility to meet team goals. Able to work independently, using initiative as well as collaboratively within a team.

Specialist Biomedical scientist at Derriford Hospital (2023-10 – Present)

Specialist Biomedical scientist at Royal Cornwall Hospital (2004-05 – 2023-10)

• Utilised advanced automated equipment to achieve precise results and enhanced patient care by performing and interpreting complex diagnostic tests.
• Prioritised urgent samples ensuring timely diagnosis and treatment initiation.
• Performed quality control checks on all laboratory equipment increasing accuracy and precision during testing.
• Helped to design and update standard operating procedures resulting in improved lab standardisation and workflow.
• Demonstrated impeccable attention to detail whilst handling sensitive data; upheld patient confidentiality at all times.
• Assisted with training other staff in safe and efficient use of testing equipment and understanding complex scientific concepts, enhancing overall performance within the team.
• Guaranteed laboratory safety by adhering to strict health and safety guidelines.

Senior gymnastics coach at Swallows of Helston gymnastics (2016-01 – Present)

• Teach advanced gymnastics techniques, including the appropriate conditioning exercises, resulting in increased skill levels.
• Observe strict adherence to British Gymnastics guidelines during training to promote safe practice for all gymnasts.
• Cultivate a supportive atmosphere with emphasis on teamwork and cooperation.
• Conduct athlete assessments, create training plans based on their strengths and provide constructive feedback on their progression.
• Establish clear lines of communication between coaches, parents and gymnasts to provide transparency in the coaching process.

Customer service at Airport transfer service (2001-11 – 2004-05)

• Assisted customers in making informed decisions by providing detailed product information.
• Maintained customer satisfaction with forward thinking strategies focused on addressing needs and resolving concerns.
• Developed relationships with customers fostering repeat business.
• Managed high volumes of inbound calls for quick resolution of customer issues.
• Performed administrative duties that contributed to smooth operations.
• Maintained up to date knowledge, resulting in appropriate allocation of resources.

BSc Hons in Biomedical science – University of Bradford A levels in Human Biology, Chemistry and Physics

G.C.S.E's in 9 subjects including English and Maths