Specialist Biomedical scientist at Derriford Hospital (2023-10 – Present)
Specialist Biomedical scientist at Royal Cornwall Hospital (2004-05 – 2023-10)
- Utilised advanced automated equipment to achieve precise results and enhanced patient care by performing and interpreting complex diagnostic tests.
- Prioritised urgent samples ensuring timely diagnosis and treatment initiation.
- Performed quality control checks on all laboratory equipment increasing accuracy and precision during testing.
- Helped to design and update standard operating procedures resulting in improved lab standardisation and workflow.
- Demonstrated impeccable attention to detail whilst handling sensitive data; upheld patient confidentiality at all times.
- Assisted with training other staff in safe and efficient use of testing equipment and understanding complex scientific concepts, enhancing overall performance within the team.
- Guaranteed laboratory safety by adhering to strict health and safety guidelines.
Senior gymnastics coach at Swallows of Helston gymnastics (2016-01 – Present)
- Teach advanced gymnastics techniques, including the appropriate conditioning exercises, resulting in increased skill levels.
- Observe strict adherence to British Gymnastics guidelines during training to promote safe practice for all gymnasts.
- Cultivate a supportive atmosphere with emphasis on teamwork and cooperation.
- Conduct athlete assessments, create training plans based on their strengths and provide constructive feedback on their progression.
- Establish clear lines of communication between coaches, parents and gymnasts to provide transparency in the coaching process.
Customer service at Airport transfer service (2001-11 – 2004-05)
- Assisted customers in making informed decisions by providing detailed product information.
- Maintained customer satisfaction with forward thinking strategies focused on addressing needs and resolving concerns.
- Developed relationships with customers fostering repeat business.
- Managed high volumes of inbound calls for quick resolution of customer issues.
- Performed administrative duties that contributed to smooth operations.
- Maintained up to date knowledge, resulting in appropriate allocation of resources.
