Joana Dauti

A diligent and detail-oriented individual with the ability to follow established HR procedures and maintain accurate, well-organised records. A fast learner who is eager to undertake training and develop new skills to support HR operations. Reliable and punctual, demonstrating professionalism, integrity, and discretion. Motivated to contribute to a progressive organisation that offers opportunities for growth and career development.

Director/Owner of the company - Builders of London Ltd

(2024-01)

• Manage the company's strategic direction
• Oversee the management and ensure the statutory filings are meet
• Manage the operations and legal compliance
• Make key decisions

Receptionist - Adriatik Hotel, Durres - Durres, Albania

(2021-10 - 2022-03)

• Managed check-ins/check-outs, reservations, payments and guest inquiries
• Liaised between guests and other hotel staff (maintenance, housekeeping) to ensure high standards of customer service
• Processed payments verified credit cards and prepared invoices
• Answered phone calls and emails
• Handled guest reservations and often booked for them through the hotel's travel software and progress

Temporary Bank Teller - BKT Bank, Peqin - Peqin, Albania

(2021-04 - 2021-09)

• Handled daily financial transactions on the front lines and served customers often during busy periods or to cover staff shortages
• Responsible for processing deposits, withdrawals, and payments
• Provided an elevated level of customer service

Temporary Math Teacher - Zihni Magani High School, Peqin - Peqin, Albania

(2020-09 - 2021-03)

• Teaching lessons
• Managed classes and ensured continuity of learning
• Adapted to different age groups and math topics
• Collaborated with school staff by providing structure and enthusiasm to keep students engaged and on track to achieve their math goals

MSc - International Business with HRM - Ulster University (London Campus) (2022-05 - 2023-06)

Master's degree - Mathematical Engineering (Actuarial Science) - Polytechnic University of Tirana (2018-10 - 2019-06)

Bachelor's Degree - Mathematical Engineering - Polytechnic University of Tirana (2015-09 - 2018-09)