Joanna Bikikou

Hospitality & Marketing Assistant

Talent

London, UKMember since September 9, 2026

Content creation (Instagram, TikTok)Campaign support & event promotionAudience engagement & analyticsBasic Canva & editing toolsCustomer service & communicationHandling enquiries & complaintsTeamwork & collaborationFood & beverage knowledge

Hire this person

Send a job offer directly to this candidate

Content creation (Instagram, TikTok)Campaign support & event promotionAudience engagement & analyticsBasic Canva & editing toolsCustomer service & communication

About

Business Management student with experience in hospitality, customer service and social media marketing. Experienced in working in fast-paced environments, building strong customer relationships and supporting promotional activities. Currently developing skills in marketing, leadership and business management, with a strong interest in progressing within the business and marketing sector.

Experience

Marketing Maverick - BrewDog Ltd. - Canary Wharf, London

(2026-07)

Support the Canary Wharf venue's social media presence by creating engaging photo and video content.
Develop creative social media ideas to promote drinks, events, offers and the overall customer experience.
Assist with planning and creating content for promotional campaigns and special events.
Monitor social media trends and suggest relevant content ideas to increase engagement and reach.

Bar & Floor Crew - BrewDog Ltd. - Canary Wharf, London

(2024-10)

Deliver excellent customer service across both the bar and restaurant floor, assisting guests with food and beverage recommendations.
Build strong relationships with regular customers while promoting new menu items, seasonal beverages, and special offers to increase sales and customer satisfaction.
Support the training and onboarding of new team members, providing guidance on customer service standards, product knowledge, and daily operations.

Receptionist - The Beverley House Hotel - Paddington, London

(2023-10 - 2024-10)

Welcomed and assisted visitors, clients, and staff, creating a professional first impression.
Managed calls, emails, and inquiries, directing them appropriately and providing accurate information.
Coordinated appointments, meetings, and administrative tasks to support smooth office operations.