Joanna George

I am a friendly, organised and proactive professional with experience in administration, customer service, operations and project coordination. I enjoy supporting teams, building positive relationships and ensuring things run smoothly behind the scenes.

With strong communication skills, attention to detail and a practical approach to problem-solving, I am confident managing multiple priorities while maintaining high standards of service. I take pride in being reliable, adaptable and approachable, and I am looking for an opportunity where I can contribute these skills as part of a supportive team.

Front of House Assistant | The Cock Hotel (2022–2024)

• First point of contact for customer enquiries, bookings and communications.

• Supported daily operations, events and administrative tasks.

• Delivered excellent customer service in a busy environment.

Email Marketing Executive | Essentra (2019–2022)

• Coordinated projects and communications across international teams.

• Managed reporting, documentation and stakeholder communications.

• Ensured deadlines were met and maintained accurate business records.

Digital Marketing Executive | Essentra (2018–2019)

• Supported cross-functional projects and business reporting.

• Maintained data accuracy across multiple systems.

• Coordinated communications and operational updates.

Street Food Trader | Bandits Street Food (2016–2024)

• Managed stock control, supplier orders, scheduling and business administration.

• Coordinated day-to-day operations and maintained compliance records.

• Built a reputation for excellent customer service and efficient organisation.

Key Achievements

• Successfully coordinated projects and communications across international teams.

• Managed stock, supplier relationships and operational administration within a small business.

• Consistently recognised for being organised, reliable and customer-focused.

• Developed strong skills in administration, stakeholder management and multitasking across a variety of industries.

11 GCSEs inc Maths, English and all Science

BTEC Level 1 Health & Social Care (2 Distinctions)