Jodie Humphries

I am a confident, driven and organised individual who is seeking a new career in a successful and well-established company. I pride myself on being approachable, discrete and a team player working both well in individual and group-based roles. I enjoy a challenging and fast paced environment and always strive to achieve my full potential and exceed the requirements of the position.

I am well-travelled and enjoy meeting new people to work towards common goals in a diverse and inclusive environment.

Order Administrator - Coherent UK Ltd

(2023-10)

• Managed and maintained customer and order data using Oracle (ERP) and Salesforce (CRM) systems.
• Coordinated order management and processing to ensure accuracy and timely completion.
• Performed accurate order entry and maintained up to date records.
• Support end to end order fulfilment operations to meet customer and business requirements.
• Coordinate freight carriers and ensure accurate processing of customs paperwork.

Print Finisher & Administrator - JR Press

(2021-06 - 2023-10)

• Organise and coordinate transport for inbound and outbound shipments.
• Maintain an accurate on-hand inventory on Accura (ERP system).
• Liaise with clients daily ensuring company promise dates are met, therefore maintaining department KPIs.
• Completing administrative duties accurately booking shipments onto UPS portal.
• Supporting customers with queries and complaints over both phone and email to achieve a timely resolution. This includes the completion of a claim report, tracer forms and order replacement.
• Guillotine operator to cover employee sickness/holiday.

Delivery Driver - L&L Catering

(2020-02 - 2021-06)

• Reviewed daily delivery requirements and planned the most efficient driving route accordingly – keeping to a strict time schedule in a fast-paced environment.
• Approached new businesses in-between delivery drops to introduce the company and services we offer.
• Completed regular stock checks on materials and upload to company spreadsheets.
• Responsible for van legal compliance and daily inspection checks.
• Handling customer payments and reporting figures at the end of the day.

A Levels - English Language, Health & Social Care, Biology - The Parker E-Act Academy (2015-09 - 2017-06)

GCSEs - Eleven A*-C, including Maths (B) and English Language (B) - The Parker E-Act Academy (2013-09 - 2015-06)