Support Worker - Turning Point UK
(2021-05)
- Provide person-centred care and support to individuals with complex needs, including mental health challenges, learning disabilities, and physical care requirements.
- Collaborate with a multidisciplinary team of healthcare professionals, social workers, and families to ensure care plans are effectively delivered.
- Manage and document daily activities, care tasks, and any changes in clients' conditions, ensuring compliance with care regulations.
- Assist clients with personal care, medication administration, and daily living tasks to promote independence and enhance their quality of life.
Community Care Worker - Avelo Care, Ramsgate - Ramsgate
(2020-06 - 2021-05)
- Supported individuals with dementia and other cognitive impairments, focusing on maintaining their dignity, independence, and safety.
- Assisted with personal care tasks, meal preparation, and mobility support, while providing emotional companionship to reduce isolation.
- Communicated effectively with families and medical professionals to update on clients' conditions and ensure continuity of care.
- Completed training in dementia care, enhancing my understanding of the specific challenges faced by individuals living with dementia.
Support Worker - Avondale Care Supported Living Service
(2019-06 - 2020-05)
- Supported adults with mental health issues, including personality disorders and substance misuse, in a supported living environment.
- Assisted in creating personalised care plans, encouraging clients to engage in activities that promoted independence and self-confidence.
- Managed challenging behaviours in a calm, professional manner, ensuring a safe environment for all residents.
- Provided emotional support to clients and worked closely with external agencies to ensure a holistic approach to their care.
Community Carer - Beech tree Total Care
(2017-06 - 2019-06)
- Delivered compassionate care to vulnerable individuals, including those with disabilities, elderly clients, and those with terminal conditions.
- Supported clients with personal care tasks, meal preparation, medication administration, and household duties, ensuring their comfort and well-being.
- Maintained clear and accurate records of all activities, ensuring compliance with health and safety regulations.
- Collaborated with families, healthcare teams, and social services to ensure the delivery of comprehensive, client-centred care.
Commis Chef - The Oak Hotel
(2015-04 - 2017-06)
- Managed a range of kitchen duties, including stock rotation, food preparation, and ensuring that high standards of hygiene and safety were met.
- Demonstrated strong teamwork by collaborating with senior chefs to maintain the efficient and timely service of meals, even during peak times.
- Developed time-management skills by balancing preparation work and service demands, while keeping the kitchen organised and fully stocked.
Team Member - The Fabulous Showboat Arcade & Casino
(2016-01 - 2016-11)
- Assisted customers with a variety of needs, ensuring they had a positive experience while using the facility.
- Responded promptly to customer queries and complaints, resolving issues efficiently to maintain satisfaction and loyalty.
- Gained experience in handling cash, monitoring equipment, and maintaining a safe environment for customers and colleagues.
Cook & Floor Staff - Hooden Horse Pub & Restaurant
(2014-01 - 2015-03)
- Worked in both front and back-of-house roles, demonstrating versatility and adaptability.
- Assisted with food preparation and service during busy periods, ensuring smooth operations and high standards of customer service.
- Gained valuable experience in cash handling, order management, and customer interaction, skills which are transferable to high-pressure roles such as station staff.