Jodie Mitchell

I am a dedicated and dynamic individual with over eight years of experience in hospitality industry, skilled in leading teams to deliver exceptional customer service. I thrive in fast paced environments. I can work well in fast paced environments and can adapt to challenging situations.

supervisor - sturdee avenue social club

(2016-01 - 2024-12)

• Ability to train and mentor new bartenders, helping them to develop their skills and ensuring consistent service standards to our company.
• Competency in handling cash, managing the tills, and carrying out cash transactions accurately.
• Utilising knowledge of different sales techniques and how to upsell to maximize revenue.
• Managing the inventory and stock of the bar efficiently and accurately.
• Utilising knowledge of the laws and regulations surrounding alcohol sale and consumption.
• Overseeing bar staff during a shift and delegate tasks fairly.
• Proficient in operating cash registers, processing payments and handling cash.

Upchurch river valley golf CLUB

• The ability to serve large numbers of customers at functions and events.
• Able to work well in a fast-paced busy environment.
• High standard of personal presentation.
• Regularly communicated with kitchen and bar staff to maintain smooth front of house operations.

CLEANER - ARMY BARRACKS

NVQL 2 - Hair dressing - MIDKENT COLLEGE (2010-01 - 2010-12)