Jodie Stannard

I am a hard working, reliable and friendly individual who will do my upmost to achieve any goal to the best of my ability. Most of my work experience is customer service and product based; however, I also have experience working with children which I found very fulfilling. I am a quick leaner and enjoy new challenges.

Customer Service Supervisor - Homebase ltd

(2004-01 - 2010-12)

• Delegating tasks to staff members, managing queues & dealing with enquiries
• Processing transactions, orders, refunds & exchanges
• Carrying out cashing-up procedures

Customer Order Controller - Homebase ltd

(2004-01 - 2010-12)

• Picking, labelling & organising orders
• Investigating customer orders
• Resolving any problems and sourcing stock from other stores

Bathroom/Kitchen Showroom Advisor - Homebase ltd

(2004-01 - 2010-12)

• Dealing with customer enquiries and processing orders
• Maintaining high standards of cleanliness within the showroom
• Unloading and labelling customer orders and contacting customers

Sales Advisor - Angels the Costumiers

(2010-01 - 2016-12)

• Replenishing stock & ensuring the store is presentable
• Advising customers and dealing with enquiries
• Processing hired costume orders

Warehouse Assistant - Angels the Costumiers

(2010-01 - 2016-12)

• Counting, transferring and adjusting stock figures on the system
• Investigating missing stock

Accounts Assistant - Angels the Costumiers

(2010-01 - 2016-12)

• Chasing up customers with regards to hired orders yet to be returned
• Checking all stock returned for damages
• Invoicing customers for late or damaged returns

Lunchtime supervisor - Martin primary school

(2018-01 - 2021-12)

• Ensuring all children's safety whilst in the playground during lunch hours
• Proposing new games to play and taking part in activities
• Supervising a class of 30 children during wet play
• Setting up and tidying away the lunch halls

Classroom assistant - Martin primary school

(2018-01 - 2021-12)

During Covid I supported various teachers within the classroom, helping children of key workers that were still attending school.

• Helping children with their work and guiding them to find a solution on their own
• Aiding the teacher in managing the classroom and promoting a positive environment
• Sourcing any materials needed for the lesson that day and tiding up afterwards

GCSE - Maths, English Language, English Literature, Technology, German, and P.E.