Head of Digital Performance
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Results-driven and highly skilled Digital Project Manager with a proven ability to develop and implement successful strategies to enhance businesses' digital presence in today's competitive omnichannel market. Adept at project management, driving change initiatives, and improving user experience. Experienced in translating complex business goals into impactful digital strategies that deliver measurable outcomes.
Work experience Group Head of Digital Performance SBI (The Lounge Co. G Plan, Parker Knoll) Project Managed the transformation of websites into fully functional e-commerce platforms, enhancing user experience and enabling online trading during the Covid-19 pandemic Managed budgets for web-related activities, ensuring timely delivery within budget constraints Selected and managed third-party website development agencies and digital suppliers to deliver exceptional results and gaining international IT project management experience (SAFe / Agile methodologies) Project managed tasks daily using Jira platform and agile methodologies Directed third-party PPC and SEO agencies to ensure faultless technical SEO and PPC optimization Oversaw brand marketing teams to ensure alignment with business expectations and key performance indicators Collaborated across multiple companies and teams to establish best practices in the digital realm Developed and coded websites and web pages for enhanced technical capabilities as needed Monitored and optimized web hosting for fast and reliable website performance Program managed digital initiatives and projects to enhance customer experience and operational efficiencies Led a cross-company web delivery team, focusing on achieving goals and fostering enthusiasm for digital innovation Ensured compliance with website accessibility standards and data security measures.
2009 Salisbury Core Training Prince2 Practitioner 2003 London Sterling Consultancy Management Through People 1998 London Ravensbourne College Broadcast Engineering | TV Technology and Systems 2024 Andover Marcus Bohn Associates People Managment | Essential Skills for People Management 2000 London Cisco Computer Networks | Interconnecting Cisco Network Devices 2000 London Microsoft Computer Networks | Networking Essentials 1999 London Sony Broadcast Broadcast Engineering | HD monitor engineering overview and Calibration 1997 London Ravensbourne College
