Carer - Self
(2025-06 - 2026-02)
Full time carer for family member
Compliance Officer - Notting Hill Genesis
(2024-10 - 2025-06)
- Ensuring that all properties are compliant with all compliance obligations.
- Working in a team managing the following compliance streams: gas safety, water safety, asbestos, electrical safety, fire safety and LOLER requirements.
- Keeping updated about works and servicing programmes being delivered effectively on time and that required standards are met.
- Ensuring all databases remain compliant and are up to date, consistently through the database.
- Answering the phone, supporting management in compiling reports and monitoring KPIs.
Housing Customer Services - Brent Council
(2023-10 - 2024-09)
- First point of contact and to work effectively and professionally with Internal and external colleagues to resolve customer enquiries, Income enquiries and collection, Leasehold enquiries and collections, Homelessness services and Housing Allocations amongst others.
- Software Currently using Northgate, CRM and Impact.
- Handling calls for multiple service dept escalating matter to the responsible team.
- Booking Repairs and giving advice and update on ongoing works.
Repairs Coordinator/Planner - Islington Council
(2023-01 - 2023-10)
- Planning and scheduling operatives jobs efficiently to maximise team productivity, ensuring work diaries are full and that back up work is always available in case of cancellations.
- To advise customers of their repairs.
- To meet set targets and standards for the service, including timescales for answering telephone calls, responding to written communication and completing repairs, working in partnership with their outsource partner.
- Software used Synthesis and One serve.
Safety assistant - British Museum
(2022-08 - 2023-01)
- Attending morning briefings with the team and management.
- Supporting customers and members club with their enquires throughout the day.
- Health and Safety checks and Reporting of any damage to the site manager.
- Opening and closing of galleries.
- Keep work area clean and safe and report and issues to the relevant dept.
Security Guard - Play2win
(2020-01 - 2022-07)
- Monitoring gaming floors, entrances, and other areas by foot patrols.
- Detect and deter theft, fraud, and other suspicious behaviour.
- Enforce casino rules and procedures with professionalism.
- Respond swiftly to incidents, including disputes, medical emergencies, or threats.
- Liaise with law enforcement and emergency services when required.
- Write clear, detailed incident and shift reports.
- Provide a visible, reassuring presence for guests and staff.
Security Officer - White City Place (The Westworks)
(2019-08 - 2020-01)
- Managing the reception area.
- Providing administrative support across the business.
- Managing the post room ensuring a smooth operation of deliveries and collections.
- Updating on current repairs that are ongoing.
- Reporting to operations any building issues or maintenance requests to the relevant channels.
- Monitoring of CCTV.
Security officer - Kensington Palace
(2018-05 - 2019-07)
- Keeping the office inventory up to date
- Administration- Including; filing, copying and printing
- To manually search the bags of those entering Kensington Palace
- Meet and Greet customers coming into the palace.
- To provide a visual security presence in specific areas of the palace as directed by the security team leader
