Jon Todd

An honest, hardworking, and reliable individual with strong administrative and customer service experience. Skilled in following both verbal and written instructions accurately and efficiently. Experienced in providing clerical support, data entry, and using various in-house systems alongside Microsoft Office applications. Seeking an opportunity to utilise and further develop my skills while contributing positively to a team environment.

Sales Assistant - British Heart Foundation

(2015-01)

• Delivering face-to-face customer service
• Handling customer enquiries in a professional manner
• Pricing and reducing donated items for sale
• Data entry using internal systems
• Replenishing and maintaining shop floor stock
• Filing POS and Gift Aid paperwork

Administrator - Dallow Road Community Centre

(2013-01 - 2013-12)

• Data entry using Microsoft Excel
• Providing support and assistance to visitors
• Maintaining and filing customer records
• Photocopying and general office duties

Administrator - Allied Healthcare

(2010-01 - 2010-12)

• Data entry using internal systems
• Filing and maintaining confidential customer records
• Photocopying and administrative support
• Answering telephone calls and taking messages

Administrator - TNG

(2009-01 - 2010-12)

• Filing and maintaining records
• Photocopying documents
• Handling incoming calls from clients

NVQ Level 2 - Information Technology

GCSE - English and Mathematics

Level 1 - Customer Service - City & Guilds

Level 1 - Mental Health Awareness - City & Guilds